About
Arb Pro is a comprehensive cloud-based CRM and business management solution built specifically for the tree surgery and arboriculture industry. It eliminates the paperwork burden that bogs down small and mid-sized tree contracting businesses, allowing owners and office staff to manage their entire operation from any device — desktop, tablet, or smartphone — with no software installation required. The platform consists of three core modules: Arb Office, the central CRM hub for managing customer records, quotations, invoices, risk assessments, tools, and marketing via email or mail merge; Arb Quotes, a companion iOS app that lets surveyors generate professional quotes on-site complete with tree photos, maps, risk assessments, and work logistics; and Arb Work, a mobile app that helps field teams organize, manage, and complete booked jobs in a paperless workflow. Arb Pro also integrates with accounting systems and Google Calendar, making it easier to keep financials and scheduling in sync. Users can track council applications, monitor quotes at every stage (pending, accepted, booked), and keep tabs on invoice statuses — all in one dashboard. The mobile app is included at no extra charge with any subscription. Used by tree businesses ranging from sole traders to multi-crew companies, Arb Pro is trusted across four countries and has a proven track record of helping businesses reduce admin time, win more jobs, and dramatically increase turnover.
Key Features
- Arb Office CRM: Central cloud dashboard for managing customer records, quotes, invoices, risk assessments, tools inventory, and marketing campaigns via email or mail merge.
- Arb Quotes Mobile App: iOS app for on-site surveying and estimating — capture tree photos, maps, risk assessments, and work logistics, then sync completed quotes back to the office instantly.
- Arb Work Field Management: Mobile app for field crews to receive, organize, and complete booked jobs in a fully paperless workflow, reducing on-site admin and errors.
- Quote & Invoice Tracking: Track every quote and invoice through each stage — pending, accepted, booked, paid, or overdue — with real-time visibility across the entire business.
- Accounting & Google Calendar Integration: Sync financial data with accounting software and connect scheduling to Google Calendar to keep the whole team aligned.
Use Cases
- A tree surgery company owner uses Arb Pro to generate professional quotes on-site via the mobile app, eliminating manual paperwork and speeding up job acceptance.
- An arborist business manager tracks all outstanding invoices, council applications, and booked jobs from a single cloud dashboard accessible from any device.
- A tree contracting firm sends targeted email marketing campaigns to lapsed clients using Arb Pro's built-in mail merge tools to win repeat business.
- Field crews use the Arb Work app to receive job details, manage on-site tasks, and mark work as complete in a paperless workflow synced to the office.
- A growing tree surgery business uses Arb Pro's accounting integration and Google Calendar sync to coordinate scheduling and cash flow across multiple crews.
Pros
- Industry-Specific Design: Built exclusively for arborists and tree contractors, so every feature — from risk assessments to council application tracking — matches real-world workflows in the trade.
- No Extra Cost for Mobile Apps: Both Arb Quotes and Arb Work mobile apps are included with the subscription at no additional fee, reducing total cost of ownership.
- Cloud-Based with Zero Installation: Accessible from any device with a browser — no software to install or maintain, making setup fast and IT overhead minimal.
- Multi-Region Support: Serves businesses across the UK, Australia, New Zealand, and USA with localized support and a proven track record in each market.
Cons
- Highly Niche Audience: Designed solely for the tree surgery industry, making it unsuitable for any other trade or service business looking for a general CRM.
- Mobile App Limited to iOS: The Arb Quotes app is only available for iPad and iPhone, which could be a barrier for teams using Android devices.
- Pricing Not Publicly Disclosed: Subscription costs are not listed transparently on the main page, requiring prospective customers to visit the pricing section or contact support for details.
Frequently Asked Questions
What is Arb Pro and who is it for?
Arb Pro is a cloud-based CRM and business management platform built specifically for tree contractors, arborists, and tree surgeons. It is used by businesses ranging from sole traders to multi-crew companies in the UK, Australia, New Zealand, and USA.
Do I need to install any software to use Arb Pro?
No. Arb Pro is fully cloud-based and accessible from any desktop, tablet, or smartphone through a web browser. No software installation is required.
Is the Arb Quotes mobile app free?
Yes. The Arb Quotes mobile app (and Arb Work) are included with your Arb Pro subscription at no additional cost. You can even download the app and try it in demonstration mode before signing up.
Does Arb Pro integrate with accounting software?
Yes. Arb Pro integrates with accounting systems so you can keep invoice and payment data in sync, as well as with Google Calendar for scheduling.
Can I track quotes and invoices through different stages?
Yes. Arb Pro lets you monitor every quote and invoice through each stage — pending, accepted, booked, sent, paid, or overdue — giving you full visibility into your business pipeline at all times.
