About
CarCare is a purpose-built inventory automation platform designed to help car dealerships — both used and new car operations — run leaner, smarter, and more profitably. By integrating with the systems dealerships already use in aftersales and sales, CarCare automatically updates each vehicle's status throughout its lifecycle, eliminating manual tracking and reducing costly bottlenecks. At the heart of CarCare is a powerful dashboard suite that gives managers real-time visibility into every stage of their process — from preparation and reconditioning through to sales and delivery. Goals can be set, deviations flagged, and performance tracked at the group, dealership, or individual vehicle level. CarCare also features a global benchmarking and ranking system, where dealerships are scored and ranked as Bronze, Silver, Gold, or Diamond based on key performance indicators like preparation time, delivery time, and stock turn. This allows businesses to measure themselves not just internally but against industry averages worldwide. The platform supports integrations with existing automotive retail systems, consolidating data into a single unified workspace. It's designed for automotive retail groups of all sizes — from individual dealerships to multi-site groups — and has been recognized as a finalist at the AM Live Awards in the UK. CarCare is ideal for heads of business, operations managers, and dealer principals who want data-driven control over their vehicle inventory and processes.
Key Features
- Inventory Process Automation: Automatically updates each vehicle's status across the preparation, sales, and delivery pipeline by integrating with existing aftersales and sales systems.
- Real-Time Dashboards: Visual dashboards provide immediate insights into bottlenecks, process deviations, and performance metrics at the group, dealership, or vehicle level.
- Global Performance Benchmarking: Dealerships are ranked Bronze, Silver, Gold, or Diamond and compared against internal and global industry averages for key metrics like preparation time and stock turn.
- System Integrations: Connects CarCare to all existing dealer management and aftersales systems, consolidating data into one unified platform.
- Process Time Tracking: Measures preparation time, sales time, and delivery time in real-time to give management full accountability and visibility across departments.
Use Cases
- A used car dealership tracking reconditioning and preparation workflows to reduce the time between vehicle acquisition and sale-ready status.
- A multi-site automotive group using dashboards to compare performance across locations and identify underperforming departments.
- A new car dealer benchmarking their delivery time against national averages to improve customer satisfaction scores.
- A dealership head of business using real-time insights to set measurable goals for each department and hold teams accountable to KPIs.
- An automotive group aiming to climb the CarCare global ranking from Bronze to Gold by systematically reducing preparation and stock turn times.
Pros
- Significant Time Savings: Customers report up to 30% reductions in vehicle preparation time, directly impacting profitability and stock turnover.
- Cross-Department Transparency: Real-time dashboards improve communication across sales, aftersales, and management teams, reducing friction and improving customer satisfaction.
- Industry-Specific Benchmarking: The global ranking system gives dealerships a unique competitive lens to measure performance against industry averages, not just internal targets.
- Seamless Integration: Works with existing DMS and aftersales tools, minimizing disruption during onboarding and avoiding the need to replace current systems.
Cons
- Automotive-Only Focus: CarCare is purpose-built for car dealerships, making it unsuitable for businesses outside the automotive retail sector.
- Demo-Required Onboarding: Pricing and setup are not self-serve; prospective customers must book a demo and go through a sales process before getting started.
- Integration Setup Complexity: Connecting to all existing systems may require technical configuration, which could add time to the initial rollout.
Frequently Asked Questions
What is CarCare and who is it for?
CarCare is an inventory automation and dealership management platform designed for automotive retailers — including used car and new car dealerships. It's best suited for dealer principals, heads of business, and operations managers who want real-time control over their vehicle processes.
How does CarCare integrate with our existing systems?
CarCare connects to your current DMS, aftersales, and sales systems via integrations, automatically syncing vehicle statuses and process data into one central platform without requiring you to replace your existing tools.
How does the ranking system work?
Dealerships using CarCare are ranked as Bronze, Silver, Gold, or Diamond based on their performance across key metrics such as preparation time, delivery time, and stock turn. Rankings are available both within your organisation and globally across all CarCare users.
What kind of results can we expect?
CarCare customers report an average 30% reduction in vehicle preparation time. Users also cite improved client satisfaction, better staff understanding, and stronger cross-departmental communication as key outcomes.
How do I get started with CarCare?
You can book a demo through the CarCare website. A representative will walk you through the platform and discuss how it can be configured and integrated with your dealership's existing systems.
