About
EyeWatch LIVE is a purpose-built AI and human monitoring platform designed to protect vulnerable residents in senior living communities, memory care units, acute rehab centers, and hospitals. Unlike systems that only detect incidents after they happen, EyeWatch LIVE proactively anticipates risks through its unique AI+HI™ methodology — pairing advanced computer-vision motion detection with live, licensed nurse-supervised monitoring agents available around the clock. Cameras are strategically installed in resident rooms, focused on defined safety zones around beds and throughout the room. Any motion triggers an immediate alert to the EyeWatch LIVE Monitoring Center, where on-duty virtual nurse agents assess the situation in seconds. If a resident attempts to leave their bed, shows elopement risk, or an unauthorized person enters, agents can communicate directly with the resident via two-way audio — offering calming reassurance — while simultaneously notifying on-site care staff through text, phone calls, and integrated technology platforms. EyeWatch LIVE is marketed as more affordable than private-duty nursing and more proactive than traditional skilled nursing oversight. It is especially valuable during high-risk overnight hours when staffing is limited. The solution empowers families with peace of mind through comprehensive, continuous monitoring, and helps care facilities reduce fall rates, prevent elopements, and improve overall resident safety outcomes.
Key Features
- AI+HI™ Dual-Layer Monitoring: Combines artificial intelligence motion detection with real-time human intervention from licensed nurse-supervised agents, enabling proactive prevention rather than reactive response.
- Real-Time Two-Way Audio Communication: Monitoring agents can speak directly to residents during potential incidents — providing calming reassurance and instructing them to remain safe while on-site staff are alerted.
- Advanced Motion Detection & Safety Zones: State-of-the-art cameras monitor designated safety zones around beds and throughout rooms, instantly flagging bed exits, elopement risks, and unauthorized entries.
- Multi-Channel Staff Notification: Alerts are sent to on-site caregivers via text messages, phone calls, and integrated care technology platforms the moment a risk is detected.
- 24/7/365 Monitoring Center: A staffed monitoring center with licensed nurse oversight operates continuously, providing uninterrupted protection especially during high-risk overnight hours.
Use Cases
- Preventing nighttime falls in senior living communities by detecting bed-exit attempts and alerting staff before residents hit the floor.
- Monitoring memory care residents for elopement risks with proactive intervention from virtual nurse agents.
- Supplementing overnight staffing in hospitals and acute rehab centers with AI-powered virtual observation.
- Providing families of aging loved ones with peace of mind through continuous, professional remote monitoring.
- Reducing fall-related liability and improving safety compliance metrics for healthcare facility operators.
Pros
- Proactive Incident Prevention: Unlike passive alert systems, EyeWatch LIVE anticipates and intervenes before falls or elopements occur, reducing harm and liability for care facilities.
- More Affordable Than Private-Duty Nursing: Delivers round-the-clock expert oversight at a lower cost than traditional one-on-one private-duty nursing arrangements.
- Human Accountability Built In: AI detection is always paired with licensed nurse-supervised agents, reducing false alarms and ensuring appropriate, compassionate responses.
- Broad Care Setting Compatibility: Works across senior living, memory care, acute rehab, and hospital environments, making it versatile for multi-site healthcare operators.
Cons
- Pricing Not Publicly Listed: Costs are not available on the website and require contacting the sales team, making it difficult to compare or budget without a consultation.
- Camera-Based Privacy Concerns: Continuous in-room video monitoring may raise privacy concerns for residents or families, requiring clear consent and communication policies.
- Requires On-Site Infrastructure: Professional camera installation and network infrastructure are needed, which may involve logistical coordination for existing facilities.
Frequently Asked Questions
What types of facilities can use EyeWatch LIVE?
EyeWatch LIVE is designed for senior living communities, memory care units, acute rehab centers, hospitals, and home care settings where resident safety monitoring is critical.
How does EyeWatch LIVE differ from standard security cameras?
Unlike standard cameras that only record, EyeWatch LIVE actively monitors residents using AI motion detection and live nurse-supervised agents who can communicate with residents and alert on-site staff in real time.
What happens when motion is detected at night?
Any detected motion triggers an immediate alert to the EyeWatch LIVE Monitoring Center. A licensed nurse-supervised agent assesses the situation, communicates with the resident via two-way audio if needed, and simultaneously notifies on-site care staff.
Is EyeWatch LIVE more affordable than hiring private-duty nurses?
Yes, EyeWatch LIVE is positioned as a cost-effective alternative to private-duty nursing, providing comparable 24/7 oversight at a lower overall cost for care facilities.
How are care staff notified when an incident is detected?
On-site staff receive alerts through multiple channels including text messages, phone calls, and integrated care technology platforms, ensuring rapid response regardless of where staff are located.
