About
Hillrom Voalte is a comprehensive care communications platform built for acute care hospitals and health systems. At its core, Voalte combines traditional nurse call functionality with modern mobile communication, voice activation, and deep integration with smart hospital beds and patient monitoring devices. Care teams can receive, manage, and respond to nurse call alerts directly on mobile devices, eliminating delays caused by outdated intercom or overhead paging systems. The platform's voice-activated capabilities allow clinical staff to communicate hands-free, supporting better hygiene and workflow efficiency at the bedside. Voalte integrates seamlessly with Hillrom's smart bed ecosystem, enabling automated alerts when patients attempt to exit the bed or when clinical thresholds are met—reducing fall risk and adverse events. Alarm management and reporting tools give nurse managers and administrators visibility into response times, alarm frequency, and team performance, supporting compliance and quality improvement initiatives. The Voalte Family App extends communication to smartphones, allowing nurses, physicians, and ancillary staff to collaborate in real time from anywhere in the facility. Medical device integration connects data from monitoring equipment directly into the communication workflow, reducing manual transcription and improving situational awareness. Hillrom Voalte is purpose-built for enterprise health systems seeking to reduce alarm fatigue, improve care coordination, and modernize clinical communication infrastructure.
Key Features
- Voice-Activated Communication: Hands-free voice interaction allows clinical staff to send and receive messages without touching devices, supporting infection control and workflow efficiency.
- Smart Bed Integration: Bi-directional integration with Hillrom smart beds automatically triggers nurse call alerts for exit attempts, fall risk events, or clinical threshold breaches.
- Mobile Nurse Call via Voalte App: The Voalte Family App delivers nurse call alerts and team messaging to smartphones, enabling care teams to respond from anywhere in the facility.
- Alarm Management & Analytics: Centralized alarm management with reporting and analytics gives administrators visibility into alert volumes, response times, and team performance metrics.
- Medical Device Integration: Connects patient monitoring and medical devices into the communication workflow, reducing manual data entry and improving clinical situational awareness.
Use Cases
- Hospital nursing units using smart beds to automatically alert bedside nurses when a patient attempts to exit, reducing fall incidents.
- ICU care teams receiving real-time patient monitor alarms routed directly to their smartphones for faster clinical response.
- Nurse managers using Voalte analytics dashboards to identify high-alarm units and optimize staffing and alarm thresholds.
- Care teams across departments using the Voalte mobile app for secure, real-time messaging to coordinate patient transfers and handoffs.
- Hospital IT teams integrating Voalte with existing EHR and medical device infrastructure to create a unified clinical communication ecosystem.
Pros
- Deep Ecosystem Integration: Seamlessly integrates with Hillrom smart beds, patient monitors, and third-party systems, creating a unified care communication environment.
- Reduces Alarm Fatigue: Intelligent alarm routing and mobile delivery ensure alerts reach the right caregiver, reducing unnecessary overhead pages and alert overload.
- Improves Patient Safety: Automated bed-exit and fall-risk alerts help clinical staff respond faster, directly supporting patient safety outcomes.
Cons
- Enterprise-Only Pricing: Voalte is designed for large health systems and hospitals; pricing and implementation are not accessible for small clinics or individual practitioners.
- Complex Implementation: Deploying Voalte requires significant IT infrastructure, staff training, and integration work, which can extend rollout timelines.
- Vendor Lock-In Risk: Deep integration with Hillrom's proprietary bed and device ecosystem may limit flexibility when working with third-party clinical hardware.
Frequently Asked Questions
What is Hillrom Voalte?
Hillrom Voalte is a clinical care communications platform that combines nurse call systems, mobile messaging, voice activation, and smart bed integration to connect care teams in hospital settings.
Does Voalte work with non-Hillrom hospital beds?
Voalte offers integrations with various medical devices and third-party systems, but its deepest integration features are optimized for Hillrom's own smart bed product lines.
Is there a mobile app for Voalte?
Yes, the Voalte Family App is available for iOS and Android devices, allowing clinical staff to receive nurse call alerts, send messages, and collaborate in real time from their smartphones.
How does Voalte help reduce alarm fatigue?
Voalte uses intelligent alarm routing to send alerts directly to the responsible caregiver's mobile device rather than broadcasting overhead pages, reducing unnecessary noise and helping staff prioritize critical events.
What kind of reporting does Voalte provide?
Voalte includes built-in reporting and analytics tools that track nurse call response times, alarm frequency, and communication patterns to support quality improvement and regulatory compliance.
