About
OPEXUS is a government-focused software company with over 30 years of experience designing and delivering process management solutions for public sector organizations. Unlike generic enterprise platforms, every product in the OPEXUS suite is built 100% for government workflows, enabling agencies to automate complex processes without bending their operations to fit private-sector software. The flagship product, FOIAXpress, is the federal market leader for Freedom of Information Act (FOIA) request tracking, records management, and retention, used by 78% of U.S. federal agencies. ATIPXpress provides equivalent functionality for Canadian agencies operating under Access to Information and Privacy (ATIP) legislation. eCASE Correspondence manages end-to-end agency correspondence including Congressional, White House, and interagency requests. For oversight functions, eCASE Audit offers a complete audit management solution aligned with federal OIG and internal audit requirements, while eCASE Investigations handles internal investigations with secure, role-based data sharing. The platform also covers Government Workforce Management and Contracts to round out back-office operations. All solutions are hosted in a FedRAMP and StateRAMP moderate-authorized cloud environment, ensuring the security and compliance posture government agencies require. OPEXUS is ideal for federal agencies, Offices of Inspector General (OIG), state and local governments, and Canadian federal departments seeking to modernize and automate their administrative and oversight processes.
Key Features
- FOIAXpress – FOIA Request Management: The federal market-leading solution for tracking, processing, and managing FOIA requests and records retention, trusted by 78% of U.S. federal agencies.
- eCASE Audit & Investigations: The only commercially available product covering both auditors and investigators, with secure role-based data sharing and collaboration aligned to federal OIG requirements.
- ATIPXpress for Canada: Comprehensive one-stop software for Canadian federal agencies to manage Access to Information and Privacy (ATIP) requests in compliance with Canadian legislation.
- eCASE Correspondence: End-to-end records management for agency correspondence including Congressional, White House, and interagency requests using a consistent, public-records-aligned approach.
- FedRAMP & StateRAMP Authorized Cloud: All OPEXUS solutions are hosted in a FedRAMP and StateRAMP moderate-authorized cloud environment, meeting the strict security and compliance requirements of government agencies.
Use Cases
- A U.S. federal agency automates its end-to-end FOIA request intake, tracking, and response workflow using FOIAXpress, reducing backlogs and improving transparency compliance.
- A state government open records office deploys FOIAXpress for State & Local to manage public records requests across multiple departments from a single platform.
- A federal Office of Inspector General (OIG) uses eCASE Audit and eCASE Investigations together to coordinate audit findings and investigative actions with secure, role-based access controls.
- A Canadian federal department implements ATIPXpress to streamline ATIP request processing, ensuring compliance with national access-to-information and privacy laws.
- A federal agency's administrative team uses eCASE Correspondence to manage and track Congressional inquiries and White House correspondence with the same rigor applied to public records releases.
Pros
- Built Exclusively for Government: Every product is designed around government workflows, regulations, and compliance requirements — agencies don't need to adapt their processes to fit private-sector software.
- Proven Federal Trust: Used by 78% of U.S. federal agencies for FOIA management, demonstrating deep market penetration and long-term reliability across the public sector.
- FedRAMP & StateRAMP Certified: Cloud authorization at the moderate level means agencies can deploy with confidence, satisfying federal and state security mandates without additional vetting.
- Comprehensive Suite: Covers the full spectrum of government back-office needs — open records, audit, investigations, correspondence, workforce, and contracts — under a single vendor.
Cons
- Government-Only Focus: OPEXUS is exclusively built for the public sector, making it unsuitable for private-sector organizations looking for general-purpose workflow or case management tools.
- Enterprise Pricing: As an enterprise government software platform, pricing is not publicly listed and likely requires custom quotes and procurement through contract vehicles, which can slow adoption.
- Implementation Complexity: Deploying government-grade software typically requires dedicated implementation and training support, adding time and cost to getting up and running.
Frequently Asked Questions
What is FOIAXpress and who uses it?
FOIAXpress is OPEXUS's flagship product for managing Freedom of Information Act (FOIA) requests, records tracking, and retention. It is the federal market leader and is used by 78% of U.S. federal agencies.
Is OPEXUS software FedRAMP authorized?
Yes. OPEXUS solutions are FedRAMP and StateRAMP moderate authorized, meaning they meet stringent federal cloud security requirements and can be deployed by government agencies with confidence.
Does OPEXUS serve state and local governments?
Yes. OPEXUS offers FOIAXpress specifically tailored for state and large local government agencies, as well as solutions for the broader State, Local, and Education (SLED) market.
What Canadian government solution does OPEXUS offer?
ATIPXpress is OPEXUS's solution for Canadian federal agencies, designed to manage Access to Information and Privacy (ATIP) requests in compliance with Canada's ATIP legislation.
How can agencies procure OPEXUS software?
OPEXUS offers procurement through established contract vehicles, including a Blanket Purchase Agreement (BPA) awarded by the U.S. Department of Justice OIG, simplifying the acquisition process for eligible agencies.
