About
Infios delivers Intelligent Supply Chain Execution™ — a modular, connected platform designed to help businesses of all sizes overcome modern supply chain complexity. Formed through the combination of Körber Supply Chain Software and MercuryGate, Infios brings together 40 years of industry innovation into one unified suite spanning warehousing, transportation, and order management. The platform's Warehouse Management System (WMS) supports enterprise, small and medium businesses, and 3PL providers, and includes slotting solutions, voice solutions, autonomous mobile robots, labor management, yard management, and gamification tools. The Transportation Management System (TMS) covers final mile delivery, claims management, shipment and order visibility, freight audit and payment, and global trade solutions. Order Management capabilities include intelligent inventory, order promising and optimization, order orchestration, store and micro-fulfillment, and customer care and returns management. Infios is built for agility — its modular architecture allows organizations to adopt only the components they need, scale at their own pace, and integrate with existing systems including AWS. It is purpose-built for industries facing supply chain disruption, labor challenges, sustainability pressures, and the demand for real-time visibility. With a global team of 2,000+ and customers across North America, Europe, Asia, and LATAM, Infios is a proven partner for supply chain transformation at scale.
Key Features
- Warehouse Management System (WMS): Full-featured WMS for enterprise, SMB, and 3PL providers, including slotting, voice solutions, autonomous mobile robots, labor management, yard management, and gamification.
- Transportation Management System (TMS): End-to-end transportation execution covering final mile delivery, global trade solutions, freight audit and payment, shipment visibility, and claims management.
- Order Management & Commerce Engagement: Intelligent inventory, order promising, order orchestration, store and micro-fulfillment, and customer care and returns management in a unified order management suite.
- Intelligent Supply Chain Execution™: AI-driven execution engine that connects warehousing, transportation, and order management into a single modular network to prevent disruptions and optimize performance.
- Modular & Scalable Architecture: Businesses can adopt only the modules they need, integrate with platforms like AWS, and scale their supply chain execution strategy at their own pace.
Use Cases
- Optimizing warehouse picking efficiency and labor management for high-volume distribution centers
- Managing transportation networks and final mile delivery for retail and e-commerce fulfillment
- Enabling 3PL providers to run multi-client warehouse and logistics operations from a single platform
- Orchestrating omnichannel order management, inventory visibility, and customer returns across store and online channels
- Improving supply chain agility and resilience by connecting warehouse, transport, and order execution in real time
Pros
- Gartner Magic Quadrant Leader: Recognized as a Leader in the Gartner Magic Quadrant for seven consecutive years, validating product strength and market execution.
- Comprehensive Unified Platform: Combines WMS, TMS, and order management in a single intelligent engine, eliminating the complexity and data silos of disconnected point solutions.
- Global Scale & Proven Track Record: Serves 5,000+ customers in 70+ countries with 40 years of supply chain expertise, delivering measurable results like 66% cost-per-order reductions and 275% picking improvements.
- Flexible Modular Deployment: Modular architecture lets companies tailor their solution, start with what they need, and expand over time without a costly all-or-nothing implementation.
Cons
- Enterprise-Focused Pricing: As an enterprise-grade platform, Infios pricing is not publicly disclosed and may be cost-prohibitive for smaller organizations or early-stage startups.
- Implementation Complexity: Large-scale deployments across WMS, TMS, and order management can involve significant implementation time, resources, and change management effort.
- Not Suited for Non-Supply-Chain Use Cases: Infios is purpose-built for supply chain execution and is not a general-purpose business platform, limiting its applicability outside logistics and fulfillment operations.
Frequently Asked Questions
What is Infios?
Infios is an enterprise supply chain execution platform formed from the merger of Körber Supply Chain Software and MercuryGate. It provides an integrated suite of warehouse management, transportation management, and order management solutions under the Intelligent Supply Chain Execution™ framework.
Who is Infios designed for?
Infios is designed for businesses of all sizes — from small and medium businesses to large enterprises and third-party logistics (3PL) providers — across industries such as retail, apparel, e-commerce, and manufacturing that need to optimize supply chain operations.
What solutions does Infios offer?
Infios offers three core solution suites: Infios Warehouse Management™ (WMS), Infios Transportation Management™ (TMS), and Infios Order Management™. These cover everything from warehouse slotting and labor management to final mile delivery, freight audit, order orchestration, and returns management.
Is Infios recognized by industry analysts?
Yes. Infios has been named a Leader in the Gartner Magic Quadrant for seven consecutive years, reflecting consistent excellence in both product capabilities and market execution within the supply chain software industry.
Does Infios support global operations?
Yes. Infios has customers in 70+ countries across North America, Europe, Asia, and Latin America, with a global team of 2,000+ members and multilingual platform support in English, German, and French, among others.
