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About
Torq is the AI SOC Platform built for modern enterprise security operations centers (SOCs). By combining agentic AI with security hyperautomation, Torq enables security teams to triage, investigate, and respond to threats dramatically faster than traditional SOAR solutions — claiming up to 10x improvement in speed. At the heart of the platform is Socrates, a natural language-driven agentic AI that autonomously remediates critical threats while keeping human analysts in control. Specialized AI Agents handle repetitive investigation tasks, de-duplicate events, filter false positives, and surface only real threats with transparent audit logs and manual override options. Torq supports the full SecOps lifecycle: automated case creation and management from a single source of truth, agentic threat hunting with cross-referenced historical cases, and real-time reporting to keep stakeholders informed. It addresses key SOC challenges like alert fatigue, false positives, analyst burnout, and staff attrition. Designed for security operations, incident response, phishing response, threat enrichment, and cloud security, Torq integrates with existing security tools and supports multi-cloud environments. Its no-code and low-code interfaces make automation accessible without deep engineering resources, while full-code support satisfies advanced teams. Torq is trusted by enterprise security teams and MSSPs/MDRs worldwide.
Key Features
- Agentic AI Triage: AI Agents automatically de-duplicate events, filter false positives, and deliver crystal-clear verdicts to prioritize real threats — with full audit logs and manual override.
- Automated Case Management: Autonomously creates, assigns, and manages security cases from a single source of truth, enabling clean coordination and clear communication across the SOC.
- Agentic Investigation & Response: Specialized AI Agents offload repetitive investigation tasks, record evidence and timelines, and can autonomously remediate critical threats or operate with human-on-the-loop oversight.
- Threat Hunting Runbooks: Build agentic runbooks that cross-reference historical cases, recognize threat patterns, and summarize findings to empower elite hunters and upskill junior analysts.
- No-Code / Low-Code Hyperautomation: Supports no-code, low-code, and full-code automation workflows, making security orchestration accessible across the entire team without heavy engineering dependencies.
Use Cases
- Enterprise SOC teams automating alert triage to reduce false positives and analyst alert fatigue
- Incident response teams using agentic AI to investigate and remediate security threats at machine speed
- MSSPs and MDRs delivering scalable, automated security operations across multiple client environments
- Cloud security teams detecting and responding to misconfigurations and unauthorized access in multi-cloud environments
- Security leaders building an autonomous SOC with AI-driven case management, threat hunting, and stakeholder reporting
Pros
- Dramatically Reduces Alert Fatigue: AI-driven triage filters noise and surfaces only genuine threats, saving analysts hours of manual review each day.
- Replaces Legacy SOAR at Scale: Claimed 10x speed improvement over traditional SOAR solutions, with true enterprise scalability and modern no-code/low-code flexibility.
- Transparent AI with Human Oversight: All AI actions include audit logs, evidence trails, and manual override options, ensuring compliance and control without sacrificing automation speed.
- End-to-End SOC Lifecycle Coverage: Handles triage, case management, investigation, response, threat hunting, and reporting from a single unified platform.
Cons
- Enterprise-Focused Pricing: Torq is designed for large enterprise SOCs and MSSPs; pricing requires a demo and is likely cost-prohibitive for smaller teams or startups.
- Requires Integration Setup: Maximizing value depends on connecting Torq to existing security tools and data sources, which can require significant initial configuration effort.
- No Self-Serve Trial: There is no publicly available free trial or self-serve onboarding — prospects must book a demo to evaluate the platform.
Frequently Asked Questions
What is Torq and how does it differ from SOAR?
Torq is an AI SOC Platform that combines agentic AI with security hyperautomation. Unlike legacy SOAR solutions, Torq uses AI Agents to autonomously triage, investigate, and respond to threats at machine speed, claiming 10x faster performance and true enterprise scalability with no-code/low-code/full-code flexibility.
What is Socrates in Torq?
Socrates is Torq's natural language-driven Agentic AI that autonomously remediates critical threats. It can operate fully autonomously or with human-on-the-loop oversight, allowing security teams to slash mean time to respond (MTTR) while staying in control.
What use cases does Torq support?
Torq supports a wide range of SecOps use cases including SOC incident response, phishing response, threat enrichment, cloud misconfiguration remediation, unauthorized access response, multi-cloud alert triage, IT onboarding/offboarding, JIT access, and self-service security chatbots.
Is Torq suitable for MSSPs and MDRs?
Yes, Torq has a dedicated offering for MSSPs and MDRs, enabling managed security service providers to deliver scalable, automated security operations for multiple clients from a single platform.
How does Torq handle human oversight and compliance?
Every AI action in Torq comes with transparent audit logs, evidence timelines, and recommended actions. Analysts can review AI verdicts, apply manual overrides, and maintain full visibility into what the AI Agents are doing at every step.
