About
LocalMed, built on the NexHealth platform, is a comprehensive patient engagement and front-office automation solution designed for healthcare and dental practices of all sizes. It connects directly to your existing Electronic Health Record (EHR) system via the NexHealth Synchronizer, ensuring that every booking, form, payment, and communication is automatically reflected in your health record without manual data entry. Key capabilities include real-time online booking that syncs to your schedule, one-click recall campaigns to re-engage lapsed patients, and an intelligent waitlist feature that fills last-minute cancellations automatically. The platform's communication suite lets practices send automated SMS and email reminders to reduce no-shows, run marketing campaigns, and solicit patient reviews after every visit. Digital intake forms eliminate paper scanning entirely, while a built-in payment tool accelerates collections. Insurance eligibility verification can be run at any time, reducing claim denials before patients arrive. The platform supports a vast ecosystem of EHR and practice management software integrations — including Dentrix, Epic, eClinicalWorks, Open Dental, and dozens more — making it broadly compatible across medical and dental specialties. LocalMed/NexHealth is ideal for independent practices, group practices, DSOs, and multi-location healthcare organizations looking to modernize their patient experience and reduce administrative burden on front-desk staff.
Key Features
- EHR-Synced Online Scheduling: Real-time online booking that syncs directly to your health record system via the NexHealth Synchronizer, eliminating double-entry and scheduling conflicts.
- Automated Patient Communications: Send automated SMS and email appointment reminders, marketing campaigns, and review requests to reduce no-shows and grow your practice.
- Digital Forms & Paperless Intake: Replace paper intake forms with digital versions that auto-populate into your EHR, saving staff time and improving patient experience.
- Integrated Payments: Collect patient payments faster with a built-in payment tool that streamlines billing and improves collections rates.
- Insurance Eligibility Verification: Verify insurance coverage in seconds at any point before or during a visit, reducing claim denials and administrative delays.
Use Cases
- A dental practice automates appointment reminders via SMS to reduce no-shows by 30% without any manual staff effort.
- A multi-location medical group uses NexHealth's online booking to let patients self-schedule in real time, synced directly to their Epic EHR.
- A healthcare practice eliminates paper intake forms by switching to digital forms that auto-populate into their practice management system.
- A practice manager runs targeted recall campaigns to re-engage patients who haven't visited in over 12 months, filling the schedule during slow periods.
- A front-desk team verifies patient insurance eligibility instantly before appointments, reducing billing errors and claim denials.
Pros
- Deep EHR Integration: Supports 60+ EHR and practice management systems, making it compatible with virtually any medical or dental practice's existing tech stack.
- All-in-One Platform: Combines scheduling, communications, forms, payments, and insurance into a single workflow, reducing the need for multiple disconnected tools.
- Reduces Administrative Workload: Automating recalls, reminders, and intake forms frees front-desk staff to focus on higher-value patient interactions.
Cons
- Pricing Not Transparent: Pricing is not publicly listed; practices must request a demo to get a quote, which can slow down the evaluation process.
- Healthcare-Specific Scope: Purpose-built for medical and dental practices, so it offers little value for businesses outside the healthcare industry.
Frequently Asked Questions
What EHR systems does LocalMed/NexHealth integrate with?
NexHealth integrates with 60+ EHR and practice management systems including Dentrix, Epic, eClinicalWorks, Open Dental, Curve Dental, Cerner, athenahealth, SimplePractice, and many more.
How does the NexHealth Synchronizer work?
The NexHealth Synchronizer is a proprietary data layer that creates a real-time, bidirectional connection between NexHealth and your EHR, so appointments, patient records, and forms automatically stay in sync without manual data entry.
Can NexHealth help reduce patient no-shows?
Yes. The platform sends automated SMS and email appointment reminders, and also includes a Waitlist feature that automatically fills canceled slots with patients on the waitlist.
Is LocalMed/NexHealth suitable for multi-location practices?
Yes. NexHealth supports group practices, DSOs, and multi-location healthcare organizations, with centralized management across all locations.
Does NexHealth support online patient reviews?
Yes. The Reviews feature automatically sends review requests after patient visits, helping practices build their online reputation on platforms like Google.
