About
MobiWork is an award-winning, mobile-first and cloud-based field services management software platform built to optimize every aspect of field service operations — from scheduling and dispatching to invoicing and customer engagement. Designed for companies with employees or contractors regularly working in the field, MobiWork seamlessly connects field teams, office staff, and customers in a single, easy-to-use system. The platform offers tiered feature sets. The Starter plan covers core needs like customer and prospect management, quotes, work orders, electronic forms with photo and signature capture, scheduling, dispatching, invoicing, progressive billing, and payment processing (via Clearent or Stripe), along with integrations for QuickBooks Online, Sage One, VoIP (RingCentral), live dashboards, and automated reports. The Advanced plan adds recurring services and service contracts, recurring invoices, automated and batch payments, a parts and services catalog, time tracking, job costing, and advanced quoting templates. MobiWork is fast to deploy, available in multiple languages, and scales effortlessly from small operations to large enterprises. Customers have reported up to 90% productivity gains and hundreds of thousands of dollars in annual cost savings. It integrates with existing software systems and enforces user safety and compliance. MobiWork is ideal for field service businesses in industries such as HVAC, plumbing, electrical, landscaping, pest control, and more.
Key Features
- Work Order & Scheduling Management: Create, assign, and track work orders with powerful scheduling and dispatching tools that keep field teams organized and on time.
- Mobile-First Field App: Equip field employees with a smartphone app for capturing photos, collecting signatures, completing electronic forms, and accessing job details on the go.
- Invoicing & Payment Processing: Generate invoices, support progressive billing, and accept payments via Clearent or Stripe directly from the field or office.
- Seamless Integrations: Connect with QuickBooks Online, Sage One, RingCentral VoIP, and other existing business software for a fully unified workflow.
- Live Dashboards & Analytics: Gain real-time visibility into operations with live dashboards, automated reports, and actionable data insights for smarter business decisions.
Use Cases
- An HVAC company uses MobiWork to schedule technician visits, dispatch crews in real time, capture before/after photos on-site, and invoice customers immediately upon job completion.
- A pest control business manages recurring service contracts, automates monthly billing, and tracks employee time and job costs to identify profitability by service type.
- A plumbing company connects field technicians with the office via mobile work orders, reducing paperwork and eliminating manual data entry with electronic forms and digital signatures.
- A landscaping company uses live dashboards and analytics to gain visibility into field operations, track employee accountability, and generate automated performance reports for management.
- A mid-size facilities management firm integrates MobiWork with QuickBooks Online to streamline accounting workflows and reduce administrative overhead across hundreds of monthly work orders.
Pros
- Proven Productivity Gains: Customers report up to 90% productivity improvements and significant cost savings — one client saved roughly $600,000 in annual costs.
- Fast Deployment & Easy to Learn: MobiWork is designed for immediate deployment with an intuitive interface that requires minimal training for field and office staff.
- Scalable for Any Business Size: Tiered plans (Starter, Advanced, Premier) accommodate small businesses through large enterprises and scale as the business grows.
- Multilingual & Global: Available in multiple languages (English, French, Spanish, Portuguese) making it suitable for international or diverse workforces.
Cons
- Pricing Not Publicly Listed: Exact pricing details are not displayed on the website; prospects must request a demo or contact sales to get quotes, which can slow decision-making.
- Feature Complexity for Small Teams: The breadth of features across multiple plan tiers may feel overwhelming for very small businesses with simple field service needs.
- Dependent on Mobile Connectivity: As a mobile-first cloud-based solution, performance in areas with poor internet or cellular coverage may be limited.
Frequently Asked Questions
What types of businesses is MobiWork designed for?
MobiWork is built for any small, mid-size, or large field services company that has employees or contractors working in the field on a regular basis, such as HVAC, plumbing, electrical, landscaping, pest control, and similar industries.
Does MobiWork offer a free trial?
Yes, MobiWork offers a free demo so prospective customers can explore the platform before committing to a paid plan.
What integrations does MobiWork support?
MobiWork integrates with QuickBooks Online, Sage One, RingCentral VoIP, and payment processors Clearent and Stripe, among other tools.
Is MobiWork available on mobile devices?
Yes, MobiWork is a mobile-first solution available as a smartphone app for field employees, along with a cloud-based platform accessible via web browsers for office staff.
What is included in the Starter vs. Advanced plan?
The Starter plan covers core features like work orders, scheduling, dispatching, invoicing, and payments. The Advanced plan adds recurring services, service contracts, time tracking, job costing, parts catalogs, and automated batch payments, among other advanced capabilities.
