About
Pet Sitter Plus is a dedicated software solution designed to help pet care businesses — including solo dog walkers, pet sitters, and dog day care facilities — run more efficiently and professionally. The platform eliminates administrative burdens by bringing bookings, payments, staff coordination, and client communication into a single organized system. Key capabilities include a client management portal where pet owners can book services and pay by credit card online, reducing back-and-forth communication. Staff management tools allow team members to check in and out of visits, log time, and send instant visit reports. The flexible scheduling system supports repeat services, availability controls, and multiple calendar views to simplify daily planning. Invoicing is fast and accurate, with auto-sync to QuickBooks for seamless accounting. A robust reporting suite provides financial and statistical insights so business owners can stay informed and in control. The software is also highly customizable, with unique custom fields that allow personalization of both the backend system and the client-facing portal. Pet Sitter Plus is known for its market-leading customer support, including free one-on-one coaching sessions with a dedicated software coach from onboarding through day-to-day use. A 30-day free trial is available, making it accessible for businesses of all sizes looking to professionalize their operations.
Key Features
- Client & Pet Management: Maintain detailed client and pet records with an online portal that lets clients book services and pay by credit card directly.
- Staff Scheduling & Time Tracking: Manage your team's schedules, track check-ins and check-outs for visits, handle time-off requests, and send instant visit reports.
- Flexible Scheduling System: View and plan schedules with multiple views, automate repeat services, manage online service requests, and control staff availability.
- Invoicing & QuickBooks Integration: Generate invoices and collect payments in minutes, with automatic synchronization to QuickBooks for effortless accounting.
- Financial & Statistical Reporting: Access a comprehensive suite of reports to monitor business performance, finances, and operations with full clarity.
Use Cases
- A solo dog walker uses Pet Sitter Plus to manage client records, automate repeat bookings, and send invoices without spending hours on admin each week.
- A pet sitting company with multiple staff members uses the platform to coordinate team schedules, track visit check-ins, and manage time-off requests in real time.
- A dog day care facility uses the reporting suite to monitor monthly revenue, track service utilization, and make data-driven decisions about staffing and pricing.
- A pet care business owner integrates Pet Sitter Plus with QuickBooks to automate invoice reconciliation and simplify end-of-year tax preparation.
- A growing pet sitting business uses the customizable client portal to offer a branded booking experience, allowing clients to self-serve bookings and payments online.
Pros
- Free Personal Coaching: Every user gets access to a dedicated software coach at no extra cost, providing guidance from initial setup through ongoing use.
- Highly Customizable: Unique custom fields allow businesses to personalize both the software interface and the client-facing portal to match their brand and workflows.
- All-in-One Platform: Combines client management, staff coordination, scheduling, invoicing, and reporting in a single system, eliminating the need for multiple tools.
- 30-Day Free Trial: Businesses can try the full platform for 30 days without commitment, lowering the barrier to getting started.
Cons
- Not a General-Purpose Tool: Pet Sitter Plus is built exclusively for pet care businesses, making it unsuitable for other service industries.
- Web-Only Platform: The platform is browser-based with no dedicated native mobile app, which may limit on-the-go usability for staff in the field.
- Learning Curve for Advanced Features: While the basics are accessible, fully leveraging advanced customization and reporting features may require time and coaching support.
Frequently Asked Questions
Is there a free trial available?
Yes, Pet Sitter Plus offers a 30-day free trial with no credit card required, allowing you to explore all features before committing to a paid plan.
Does Pet Sitter Plus integrate with accounting software?
Yes, Pet Sitter Plus auto-syncs with QuickBooks, making it easy to keep your financial records up to date without manual data entry.
Can clients book and pay online?
Yes, clients have access to an online portal where they can submit booking requests and pay by credit card, reducing administrative workload for business owners.
Is coaching support really free?
Yes, Pet Sitter Plus provides free one-on-one coaching sessions with a dedicated software coach to help you set up and get the most out of the platform at no additional cost.
Is Pet Sitter Plus suitable for businesses with multiple staff members?
Absolutely. The platform includes robust staff management tools including scheduling, time tracking, check-in/check-out for visits, and bulk staff assignment updates, making it ideal for teams of any size.
