About
PortPro is the most advanced operating system built exclusively for drayage trucking companies and brokerages. It combines a full-featured TMS with AI-powered digital teammates that handle dispatching, billing, and customer service around the clock, helping carriers and brokers keep more of the revenue they've already earned. At the core of PortPro AI are specialized agents with embedded trucking expertise. Jerry, the AI Dispatcher, analyzes hundreds of data points to build optimal dispatch schedules in seconds rather than hours, minimizes empty miles, maximizes street turns, suggests appointments, and responds to real-time changes like missed appointments—improving driver utilization by up to 25%. Helen, the AI Biller, automatically submits invoices through customer portals like Blume, memorizes hundreds of customer billing preferences, and ensures every accessorial charge is captured—recovering $30–$50 per load that would otherwise be lost. The AI CSR agent remembers complex customer-specific requirements—seal numbers, BOL stamps, time-sensitive POD photos—and ensures they're fulfilled every single time. PortPro addresses a core drayage pain point: low margins driven not just by low rates, but by wasted spend—overpaying on driver pay and fuel, missing demurrage deadlines, and undercharging for services rendered. By automating from order entry through payment, PortPro reduces time-to-bill from hours or days to minutes. Trusted by hundreds of top drayage carriers and brokers, PortPro is the platform of choice for logistics businesses ready to scale without adding headcount.
Key Features
- AI Dispatcher (Jerry): Builds optimal dispatch schedules in seconds by analyzing hundreds of data points, minimizes empty miles, increases street turns, and automatically adjusts plans in real-time when disruptions occur.
- AI Biller (Helen): Automatically submits invoices via Blume and other customer portals, remembers hundreds of customer billing preferences, and captures every accessorial charge—recovering $30–$50 per load.
- AI Customer Service Representative: Remembers and fulfills complex customer-specific requirements such as seal numbers, BOL stamps, and time-sensitive POD photo submissions without manual follow-up.
- End-to-End Drayage Workflow Automation: Manages the complete drayage lifecycle—order entry, dispatching, customer service, and invoicing—from a single platform, reducing time-to-bill from days to minutes.
- Real-Time Dispatch Adjustments: Automatically re-optimizes dispatch plans in response to real-time events like missed appointments or schedule changes, keeping operations on track without manual intervention.
Use Cases
- A drayage carrier automates daily dispatch scheduling using AI, cutting route-building time from hours to seconds while improving driver utilization by 25%.
- A drayage brokerage deploys PortPro's AI Biller to automatically submit invoices through customer portals and recover every missed accessorial charge, reducing time-to-bill from days to minutes.
- A trucking company uses the AI CSR agent to manage complex, customer-specific documentation requirements—seal numbers, BOL stamps, POD photos—ensuring compliance without manual oversight.
- A drayage operation reduces costly demurrage fees and empty miles by enabling real-time AI dispatch adjustments that respond instantly to missed appointments or unexpected schedule changes.
- A freight brokerage scales its operations without increasing headcount by deploying AI digital teammates that handle routine dispatching, billing, and customer service tasks around the clock.
Pros
- Direct Revenue Recovery: AI billing agents consistently capture missed accessorial charges worth $30–$50 per load, directly improving margins on every shipment.
- 24/7 AI Operations: AI digital teammates work around the clock without breaks, handling dispatching, billing, and customer service continuously—scaling capacity without adding headcount.
- Improved Driver Utilization: AI dispatch optimization improves driver utilization by up to 25%, reducing empty miles and idle time across the entire fleet.
- Industry-Specific Expertise Built In: The platform embeds 70+ years of combined trucking and drayage expertise into its AI, making recommendations and automations highly tailored to real-world drayage operations.
Cons
- Niche Industry Focus: Designed exclusively for drayage trucking, so it is not applicable to other freight, warehousing, or broader logistics verticals.
- Opaque Enterprise Pricing: No public pricing is listed; a demo is required to get a quote, making it difficult for smaller carriers to evaluate cost before investing time in a sales process.
- Onboarding Complexity for AI Features: Transitioning from manual or legacy TMS workflows to AI-driven dispatching and billing may require significant onboarding and change management for existing teams.
Frequently Asked Questions
What is PortPro?
PortPro is an AI-powered drayage Transportation Management System (TMS) that helps trucking companies and brokerages automate their entire operation—from delivery order entry to final payment—using AI digital teammates.
Who are Jerry and Helen in PortPro?
Jerry is PortPro's AI Dispatcher who builds optimal dispatch schedules in seconds and adjusts them in real-time. Helen is the AI Biller who automatically submits invoices and ensures every accessorial charge is captured and paid.
How does PortPro help stop revenue leakage?
PortPro's AI agents identify and invoice every accessorial charge (recovering $30–$50 per load), minimize empty miles, reduce demurrage fees, and optimize driver utilization—all of which directly improve margins.
What integrations does PortPro support?
PortPro supports automated invoice submission via Blume and other customer portals, with integrations designed specifically for the drayage carrier and broker ecosystem.
Is PortPro suitable for small drayage carriers?
PortPro is trusted by hundreds of drayage carriers and brokers of varying sizes. However, since pricing requires a demo consultation, it is best suited for carriers and brokers looking for an enterprise-grade solution.
