About
Practice by Numbers (PbN) is an all-in-one dental practice management software designed to help dental offices, DSOs, and dental service organizations streamline every aspect of their business—from patient communications to revenue analytics. The platform integrates directly with leading Practice Management Systems (PMS) to synchronize appointment data, patient records, and more in real time. Key pillars of the platform include Business Analytics (Practice IQ, Revenue IQ, Enterprise Dashboard), Patient Relationship Management (automated reminders, two-way texting, online booking, review management, and patient portal), and Operational Efficiency tools like insurance verification, digital forms, kiosk check-in, and advanced task management. PbN AI brings a suite of artificial intelligence features including Call AI for analyzing phone conversations, Ops AI for automating administrative workflows, and IntelliSuite as a comprehensive AI engine for dental operations. The Dental Marketing Suite offers campaign management, call tracking, marketing ROI dashboards, webchat, and online reputation management. PbN Payments enables in-office and online payment collection with transparent pricing and flexible patient payment plans, while PbN Voice provides a VOIP phone system tailored for dental practices. Practice by Numbers is built for office managers, dentists, multi-practice operators, DSOs, dental consultants, and marketing agencies who need a unified platform to manage patient relationships, track performance, and drive sustainable growth.
Key Features
- Business Analytics & Revenue IQ: Real-time dashboards including Practice IQ, Revenue IQ, and an Enterprise Dashboard for multi-location oversight help identify revenue gaps and drive data-informed decisions.
- Patient Relationship Management: Automated appointment reminders, two-way texting, online booking synced with your PMS, review management, and a patient portal keep patients engaged throughout their care journey.
- PbN AI Suite: Call AI analyzes every patient phone call for insights, Ops AI automates administrative tasks instantly, and IntelliSuite serves as a comprehensive AI engine for dental operations.
- Dental Marketing Suite: Includes campaign builders, call tracking, marketing ROI dashboards, webchat, and online review management to measure and maximize marketing performance.
- PbN Payments & PbN Voice: Collect patient payments online or in-office with transparent fee visibility and flexible payment plans, plus a VOIP phone system purpose-built for dental practices.
Use Cases
- A dental office manager uses PbN to automate appointment reminders, reduce no-shows, and manage daily task lists—saving hours of administrative work each week.
- A DSO with 50+ locations leverages the Enterprise Dashboard and Revenue IQ to identify underperforming practices, standardize workflows, and optimize revenue across the entire organization.
- A dental marketing agency uses PbN's Marketing Suite and call tracking tools to measure campaign ROI accurately and report performance results back to dental practice clients.
- A solo dentist uses PbN Payments and online booking to give patients a seamless self-service experience—from scheduling to digital check-in to paying balances online.
- A dental consultant uses PbN's analytics and Practice IQ dashboards to benchmark a client's key performance indicators and build a data-driven growth strategy.
Pros
- Truly All-in-One Platform: Combines analytics, CRM, marketing, payments, VOIP, and AI in a single platform—eliminating the need for multiple disconnected tools.
- Deep PMS Integration: Syncs directly with existing Practice Management Systems to read scheduling data and write back appointments, reducing manual data entry.
- Scales from Single to Enterprise: Designed to work equally well for a solo dental office or a DSO managing hundreds of locations with centralized multi-practice dashboards.
- AI-Powered Automation: Built-in AI tools for call analysis and admin automation save front-office teams significant time and surface actionable operational insights.
Cons
- Dental-Specific Only: The platform is purpose-built for dental practices and is not suitable for other healthcare verticals or general business use.
- Pricing Not Publicly Listed: Pricing details are not available on the website; prospective customers must request a demo, which may slow evaluation for budget-conscious practices.
- Feature Complexity: The breadth of features across analytics, marketing, payments, AI, and communications can present a learning curve for smaller teams with limited technical resources.
Frequently Asked Questions
What is Practice by Numbers?
Practice by Numbers is an all-in-one dental practice management software that combines business analytics, patient relationship management, marketing, AI automation, payments, and VOIP into a single connected platform for dental offices and DSOs.
Does Practice by Numbers integrate with my existing PMS?
Yes. PbN integrates directly with leading Practice Management Systems (PMS) to read available appointment slots and write back bookings, keeping your scheduling data synchronized automatically.
What AI features does Practice by Numbers offer?
PbN offers Call AI for analyzing patient phone calls, Ops AI for automating administrative work, and IntelliSuite—an all-in-one AI engine for dental operations—all bundled under the PbN AI suite.
Is Practice by Numbers suitable for multi-location dental groups?
Yes. PbN includes an Enterprise Dashboard and multi-location management tools specifically designed for DSOs and multi-practice operators managing anywhere from 3 to 300+ locations.
How can I get started with Practice by Numbers?
You can request a free demo through the Practice by Numbers website. Their team will walk you through the platform and discuss a pricing plan tailored to your practice size and needs.
