R
About
Raft is the world's leading AI and logistics platform, designed specifically for freight forwarders, customs brokers, and supply chain operators. At its core, Raft acts as an AI workforce — deploying intelligent, autonomous agents that take over manual, time-consuming tasks so human teams can focus on higher-value work. The platform centralizes fragmented supply chain data into a single source of truth, enabling rules-driven workflows and smarter decision-making across the entire organization. AI agents are fully customizable and can go from concept to production in days, not months, integrating seamlessly with existing Transportation Management Systems (TMS). Key capabilities include automated document processing, shipment lifecycle management, exception handling, and workflow orchestration. Raft has already processed over 5 million shipments per year, completed more than 20 million tasks via AI agents, achieved 90% faster task turnaround, and delivered over $150 million in savings for its customers. Raft is ideal for logistics companies looking to scale without proportionally growing headcount, reduce operational errors, and deliver better service to their customers. Whether it's processing customs documents, managing exceptions, or optimizing communication workflows, Raft empowers teams to do more with less — making it a transformative tool for modern supply chain operations.
Key Features
- Autonomous AI Agents: Deploy a fleet of fully customizable AI agents that work autonomously within your specifications, going from concept to production in days.
- Centralized Supply Chain Data: Transform fragmented logistics data into a single source of truth that powers intelligent automation and accurate decision-making across your organization.
- Deep TMS Integrations: Integrates natively with leading Transportation Management Systems to automate the entire shipment lifecycle without disrupting existing infrastructure.
- Rules-Driven Workflow Automation: Define clear, configurable workflows that AI agents follow autonomously, reducing manual intervention and human error across operations.
- Proven Scale & Savings: Processes over 5 million shipments per year and has delivered more than $150M in savings, with 90% faster task turnaround for teams.
Use Cases
- Automating customs document processing and classification for customs brokers handling high shipment volumes.
- Streamlining shipment lifecycle management for freight forwarders by deploying AI agents to handle routine tracking and status updates.
- Centralizing fragmented supply chain data across multiple systems into a unified data backbone for smarter decision-making.
- Reducing manual exception handling by configuring rule-based AI agents that detect and resolve common logistics issues autonomously.
- Scaling freight forwarding operations without increasing headcount by offloading repetitive, low-value tasks to AI agents.
Pros
- Massive Operational Efficiency Gains: Teams using Raft report 90% faster task turnaround and significant cost savings, enabling smaller teams to handle larger shipment volumes.
- Purpose-Built for Logistics: Unlike generic automation tools, Raft is specifically designed for freight forwarding and customs brokerage, with deep domain knowledge baked in.
- Fast Deployment: AI agents can be customized and deployed in days rather than months, reducing time-to-value compared to traditional enterprise software implementations.
- Seamless TMS Integration: Deep integrations with existing TMS platforms mean businesses don't need to overhaul their tech stack to benefit from AI automation.
Cons
- Enterprise-Focused Pricing: Raft is tailored for mid-to-large logistics operations, which may make it cost-prohibitive or overly complex for small freight brokers or startups.
- Requires Process Optimization: Getting full value from Raft requires teams to clearly define and document workflows upfront, which can be a time-intensive initial investment.
- Limited Public Pricing Transparency: Pricing details are not publicly listed, requiring prospective customers to go through a demo and sales process to understand costs.
Frequently Asked Questions
What is Raft and who is it for?
Raft is an agentic AI platform built for freight forwarders and customs brokers. It helps logistics companies automate manual workflows, centralize supply chain data, and deploy AI agents to scale their operations efficiently.
How do Raft's AI agents work?
Raft's AI agents are fully customizable and work autonomously within rules and workflows you define. They can handle tasks like document processing, exception management, and shipment tracking — going from configuration to production in days.
Does Raft integrate with existing TMS platforms?
Yes, Raft offers deep integrations with leading Transportation Management Systems (TMS), enabling it to plug into your existing tech stack and automate the full shipment lifecycle without requiring a system overhaul.
What kind of results have companies seen with Raft?
Raft customers have seen 90% faster task turnaround, processed over 5 million shipments annually, completed 20M+ AI-handled tasks, and collectively saved more than $150 million in operational costs.
How long does it take to deploy Raft?
Raft is designed for rapid deployment — AI agents can go from concept to production in days, not months, significantly reducing the time it takes to start seeing value from the platform.
