About
Sensus by Xylem is a comprehensive utility technology platform providing smart metering, advanced metering infrastructure (AMI), and software solutions to water, gas, and electric utility operators worldwide. Designed for municipal and commercial utility infrastructure, Sensus enables two-way communication between smart meters and utility management systems, allowing for accurate billing, real-time consumption monitoring, and proactive infrastructure maintenance. The Sensus ecosystem integrates with Xylem Vue, a cloud-based analytics platform that delivers dashboards, reporting tools, and data-driven insights to utility managers. Through digital water solutions and pipeline assessment services, utilities can detect leaks early, reduce non-revenue water loss, and ensure regulatory compliance. Additional offerings include metrology equipment, communications and data transfer devices, and a robust IoT-connected network designed for reliability even in challenging field environments. Sensus serves a wide range of markets including municipal drinking water, wastewater, gas distribution, and electric utilities globally. Its solutions are built for enterprise-scale deployments and are trusted by utility operators seeking to modernize aging infrastructure, optimize operational efficiency, and improve customer service through actionable data insights. The platform's end-to-end approach — from hardware meters to cloud analytics — makes it a foundational technology for utilities undergoing digital transformation.
Key Features
- Smart Metering: Advanced two-way communication meters for accurate, real-time utility usage data collection across water, gas, and electric networks.
- Advanced Metering Infrastructure (AMI): Reliable communications network connecting meters to utility management systems for seamless, automated data transfer.
- Xylem Vue Analytics: Cloud-based platform providing dashboards, reporting, and actionable data-driven insights for utility managers and operators.
- Pipeline Assessment Services: Diagnostic tools and services to evaluate pipeline health, detect anomalies, and support proactive infrastructure maintenance.
- Digital Water Solutions: Integrated software and IoT devices for end-to-end optimization of water utility operations and regulatory compliance.
Use Cases
- Municipal water utilities deploying smart meters to improve billing accuracy and detect leaks early.
- Gas distribution companies using AMI networks to monitor consumption and identify anomalies remotely.
- Electric utilities modernizing aging infrastructure with two-way communication metering systems.
- Utility managers leveraging Xylem Vue analytics to optimize operations and plan capital investments.
- Wastewater treatment facilities using digital water solutions for compliance monitoring and operational efficiency.
Pros
- Comprehensive Utility Coverage: Covers water, gas, and electric metering in a single ecosystem, reducing the need for multiple vendor relationships.
- Data-Driven Decision Making: Real-time analytics and reporting empower utilities to proactively manage infrastructure and reduce operational costs.
- Enterprise-Grade Reliability: Trusted by municipal and commercial utilities globally, with a proven track record of reliable performance in demanding field environments.
Cons
- Enterprise-Only Scope: Solutions are designed for large-scale municipal and commercial utilities, making them unsuitable for small-scale or residential applications.
- High Implementation Complexity: Deploying AMI and smart metering infrastructure requires significant capital investment, integration effort, and technical expertise.
Frequently Asked Questions
What is Sensus?
Sensus is a Xylem brand that provides smart metering, communications infrastructure, and software solutions for water, gas, and electric utility operators worldwide.
Which utility markets does Sensus serve?
Sensus serves municipal drinking water, wastewater, gas distribution, and electric utilities, as well as agriculture, industrial, and energy sectors.
Does Sensus offer software and analytics tools?
Yes. Sensus integrates with Xylem Vue, a cloud-based analytics platform that provides real-time dashboards, reporting, and operational insights for utility managers.
What is Advanced Metering Infrastructure (AMI)?
AMI is a two-way communications system connecting smart meters to utility management platforms, enabling automated data collection, remote diagnostics, and demand-side management.
How does Sensus help reduce water loss?
Sensus smart meters and analytics can identify consumption anomalies, detect leaks early, and provide detailed usage data that helps utilities reduce non-revenue water loss.
