About
Sentrics delivers an end-to-end technology ecosystem purpose-built for senior living communities. The platform, branded as Sentrics360, unifies four core pillars: life safety (Ensure), entertainment (Entertain), resident engagement (Engage), and data analytics (Enrich) into a single cohesive solution. The Ensure module leverages Real Time Location Service (RTLS) and emergency nurse call (eCall) technology to proactively monitor residents, allowing caregivers to shift from reactive to preventive care. The Entertain solution provides easy-to-use TV, voice, and internet bundles tailored for senior living, with customizable channel selections and a 9.9/10 support satisfaction rating. The Engage platform empowers staff to communicate efficiently across the community using digital signage, targeted messaging, and event promotion tools — reducing paperwork and freeing up time for direct resident care. Finally, the Enrich analytics module turns real-time data into staffing forecasts and operational insights, helping communities navigate workforce challenges and improve care quality. Sentrics is ideal for senior living operators, care directors, and administrators looking to modernize their communities, reduce operational friction, and deliver higher-quality resident experiences. The platform is supported by managed services, professional services, and financing options, making it accessible for communities of all sizes.
Key Features
- RTLS eCall Life Safety (Ensure): Real Time Location Service and emergency nurse call systems enable proactive resident monitoring, quickly alerting staff to safety events and health needs.
- TV, Voice & Internet Bundles (Entertain): Customizable entertainment packages tailored for senior communities, offering easy setup, personalized channel selections, and top-rated technical support.
- Resident Engagement & Digital Signage (Engage): Streamlines community communication with targeted messaging, event promotion, and eco-friendly digital displays to keep residents informed and connected.
- Actionable Data Analytics (Enrich): Real-time analytics and staffing forecasts help operators make data-driven decisions, optimize workforce scheduling, and improve overall care quality.
- Sentrics360 Unified Platform: A single integrated suite combining safety, entertainment, engagement, and analytics — reducing vendor complexity and streamlining community operations.
Use Cases
- Senior living operators deploying RTLS and eCall systems to monitor resident safety and enable proactive caregiver responses.
- Community administrators using digital signage and targeted messaging to communicate events, activities, and announcements to residents and staff.
- Care directors leveraging real-time analytics dashboards to forecast staffing needs and optimize scheduling across shifts.
- Residents enjoying personalized TV, voice, and internet services through easy-to-use entertainment bundles without complex setup.
- Families gaining peace of mind through real-time visibility into their loved ones' well-being and safety within the community.
Pros
- All-in-one platform: Combines life safety, entertainment, engagement, and analytics in one unified system, reducing the need for multiple vendors and disconnected tools.
- Proactive care enablement: RTLS and remote monitoring capabilities help caregivers anticipate resident needs before emergencies occur, improving safety outcomes.
- High support satisfaction: Sentrics reports a 9.9/10 technical support satisfaction rating, reflecting strong reliability and customer service for senior living operators.
- Operational efficiency: Data analytics and automated communication tools reduce administrative burden, giving staff more time to focus on direct resident care.
Cons
- Enterprise pricing opacity: Pricing is quote-based with no publicly listed plans, making it difficult for smaller communities to quickly evaluate cost-fit without contacting sales.
- Niche vertical focus: Built exclusively for senior living communities, so it is not applicable or adaptable for other industries or use cases.
- Implementation complexity: A comprehensive multi-module platform may require significant onboarding, staff training, and infrastructure setup before full value is realized.
Frequently Asked Questions
What is the Sentrics360 suite?
Sentrics360 is Sentrics' flagship integrated platform that combines four solutions — life safety (Ensure), entertainment (Entertain), resident engagement (Engage), and data analytics (Enrich) — into one unified senior living technology system.
How does Sentrics improve resident safety?
Sentrics uses Real Time Location Service (RTLS) sensors and eCall/nurse call systems to continuously monitor residents and alert staff to safety events in real time, enabling proactive rather than reactive care.
What entertainment options does Sentrics provide?
Sentrics offers customizable TV, voice, and internet bundles designed specifically for senior living communities, including personalized channel selections and easy-to-use interfaces for residents.
Can Sentrics help with staffing challenges?
Yes. The Enrich analytics module uses real-time data to forecast staffing needs, helping administrators schedule care staff more effectively and reduce workforce pressures.
How do I get pricing for Sentrics?
Sentrics uses a quote-based pricing model. You can request a quote or schedule a demo directly on their website at sentrics.com to receive pricing tailored to your community's size and needs.
