About
ShakeYourTail is a comprehensive, cloud-based business management solution designed exclusively for pet grooming professionals. Whether you run a brick-and-mortar salon, operate as a mobile groomer, or manage multiple locations, ShakeYourTail centralises every aspect of your business in one easy-to-use platform accessible from any device with an internet connection. At its core, ShakeYourTail offers a powerful colour-coded scheduling system that lets you book appointments for multiple team members and view your day at a glance. Client and pet profiles store breed details, medical notes, grooming history, emergency contacts, vet information, and photos, giving groomers everything they need before a pet arrives. Automated SMS and email notifications handle appointment confirmations, reminders, follow-up "miss you" messages, and no-show alerts — dramatically reducing costly gaps in your schedule. Clients can book appointments online, and businesses can collect deposits and payments digitally. Electronic contracts can be sent and signed online, removing paper-based admin entirely. Additional features include targeted email and SMS marketing campaigns, a built-in loyalty programme, automated post-appointment ratings, detailed reporting and exports, and multi-site management under a single login. ShakeYourTail is trusted by grooming businesses in the UK and USA, and comes backed by responsive customer support and continuous updates.
Key Features
- Colour-Coded Appointment Scheduling: Book appointments for multiple team members and view the full day or week at a glance with an intuitive, colour-coded calendar interface.
- Client & Pet Profile Management: Store comprehensive records for every client and pet, including breed, photos, medical notes, grooming history, vet contacts, and emergency information.
- Automated SMS & Email Reminders: Automatically send appointment confirmations, reminders, no-show alerts, and 'miss you' follow-ups by text or email to reduce gaps in your schedule.
- Online Booking, Payments & Contracts: Let clients book appointments online, pay deposits or full amounts digitally, and sign electronic contracts without any paperwork.
- Marketing Campaigns & Loyalty Programme: Send targeted email and SMS campaigns with newsletters and special offers, and reward repeat clients through a built-in loyalty programme.
Use Cases
- A dog grooming salon managing daily appointments for multiple groomers, sending automated SMS reminders to clients to reduce no-shows.
- A mobile dog groomer organising their weekly schedule from a smartphone and collecting deposits online before each visit.
- A pet boarding and grooming business storing detailed pet health and grooming records for every client to ensure consistent, personalised care.
- A multi-location pet grooming chain tracking staff schedules, client histories, and revenue reports across all sites from one central dashboard.
- A grooming business owner running targeted email marketing campaigns with special offers to lapsed clients to win back bookings.
Pros
- No Installation Required: Fully cloud-based, so it works on any PC, laptop, tablet, or smartphone with an internet connection — no downloads or IT setup needed.
- Reduces No-Shows Automatically: Automated reminders and confirmations via SMS and email significantly cut down on missed appointments and last-minute cancellations.
- All-in-One Business Platform: Covers scheduling, CRM, payments, contracts, marketing, and reporting in a single subscription, eliminating the need for multiple tools.
- Multi-Site & Multi-Staff Support: Manage several locations, staff members, and appointment books from one unified login — ideal for growing grooming businesses.
Cons
- Niche Use Case: Purpose-built for pet grooming and boarding businesses; not suitable for general appointment or service business management outside the pet industry.
- Requires Internet Connection: As a cloud-only platform, it cannot be used offline, which may be a limitation for mobile groomers in areas with poor connectivity.
- No Permanent Free Plan: After the 30-day free trial, a paid subscription is required — there is no ongoing free tier for very small or occasional operators.
Frequently Asked Questions
Is there a free trial for ShakeYourTail?
Yes, ShakeYourTail offers a 30-day free trial with no credit card required. You can register, set up your business, and start booking appointments immediately.
Can I use ShakeYourTail on my phone or tablet?
Yes. ShakeYourTail is fully cloud-based and works on any device with an internet browser, including PCs, laptops, iPads, Android tablets, and smartphones.
Does ShakeYourTail support multiple grooming locations?
Yes. The multiple-sites feature lets you manage appointments, staff, and schedules across several business locations all under a single login.
Can my clients book their own appointments online?
Yes. ShakeYourTail includes an online booking feature. You can allow clients to book directly, or you can review and approve all incoming booking requests before they are confirmed.
Does ShakeYourTail handle payments and contracts?
Yes. You can take deposits and full payments online or over the phone, and create electronic contracts that clients can review and sign digitally.
