About
Upheal is a purpose-built, AI-powered EHR platform designed to eliminate the administrative overhead that burdens therapists and mental health practices. At its core, Upheal's AI note taker automatically captures therapy sessions via audio, text, or file upload, then generates accurate, compliance-ready clinical notes in under 60 seconds — cutting documentation time from hours to minutes. Beyond notes, Upheal offers AI-generated treatment plans that maintain a consistent 'Golden Thread' across sessions, a context-aware AI clinical assistant, and an automated Compliance Checker that audits notes for audit-proof documentation. The platform also includes intelligent scheduling to protect provider availability, elegant digital intake forms, a client self-service portal, and HIPAA-compliant video telehealth. For billing, Upheal handles client payments with minimal admin friction, with insurance billing coming soon. The platform is available on web, mobile (iOS and Android), and desktop, keeping your practice synced across every device. Upheal serves solo practitioners, group practices, and virtual/telehealth providers. It offers a free plan with unlimited notes and telehealth, and paid tiers starting at $1 per session (capped at $69/month), making it accessible for practices of all sizes. The platform is SOC2 Type II certified and fully HIPAA compliant, supporting 800+ organizations worldwide.
Key Features
- AI Clinical Note Generation: Automatically captures therapy sessions via audio, text, or file upload and generates accurate, personalized clinical notes in under 60 seconds.
- AI Treatment Plans: Auto-generates treatment plans that maintain the 'Golden Thread' of continuity across a client's entire care journey.
- Compliance Checker: Runs automatic audits on clinical documentation to ensure notes are always audit-proof and meet regulatory standards.
- HIPAA-Compliant Telehealth: Built-in video telehealth with HIPAA compliance, integrated directly into the platform alongside scheduling and note capture.
- Integrated Scheduling & Billing: Intelligent booking tools protect provider availability, while client payment processing minimizes billing admin — with insurance billing coming soon.
Use Cases
- A solo therapist uses Upheal to automatically generate SOAP notes after each session, cutting end-of-day documentation time from 2 hours to under 10 minutes.
- A group practice deploys Upheal across its entire team to standardize clinical documentation, streamline client intake, and manage scheduling from one platform.
- A virtual telehealth provider uses Upheal's integrated HIPAA-compliant video calling and automated session capture to run their entire remote practice without third-party tools.
- A therapist uses the AI Compliance Checker to ensure all clinical notes meet audit standards before submitting them, reducing compliance risk.
- A mental health startup scales its provider network using Upheal's group practice features, leveraging AI treatment plans to maintain care quality across multiple clinicians.
Pros
- Massive Time Savings on Documentation: AI note generation reduces clinical documentation from hours to under a minute, freeing up significant time for client care.
- All-in-One Platform: Combines EHR, telehealth, scheduling, intake, billing, and compliance in a single tool, eliminating the need for multiple disconnected systems.
- Free Plan Available: Offers a free tier with unlimited notes and HIPAA-compliant telehealth, lowering the barrier to entry for solo practitioners.
- Enterprise-Grade Security: SOC2 Type II certified and fully HIPAA compliant, meeting the strict security requirements of healthcare providers.
Cons
- Insurance Billing Not Yet Available: Insurance billing is listed as 'coming soon,' meaning practices that rely heavily on insurance reimbursement must use a separate system for now.
- Niche Focus on Mental Health: Upheal is purpose-built for therapists and mental health providers, making it unsuitable for other medical specialties or general healthcare practices.
- Cost Can Scale with Volume: The $1/session pricing model, though capped at $69/month, may feel less predictable for high-volume practices compared to a flat monthly fee.
Frequently Asked Questions
Is Upheal HIPAA compliant?
Yes, Upheal is fully HIPAA compliant and also SOC2 Type II certified, making it suitable for handling sensitive mental health client data in the United States and supported regions.
How does Upheal generate therapy notes?
Upheal captures therapy sessions via audio recording, text input, or file upload. Its AI then processes the session content and generates personalized, compliance-ready clinical notes in under 60 seconds.
Does Upheal offer a free plan?
Yes, Upheal offers a free plan that includes unlimited AI-generated notes and HIPAA-compliant telehealth, with no time limit on the free tier.
Who is Upheal designed for?
Upheal is built for mental health therapists and counselors, serving individual solo providers, group practices, and virtual/telehealth-first providers.
What platforms does Upheal support?
Upheal is available on web, iOS, Android, and desktop apps, keeping your practice data and notes synced across all your devices.
