About
WebRezPro is an award-winning, PCI-compliant cloud property management system (PMS) designed for the full spectrum of hospitality businesses — from boutique bed & breakfasts and vacation rentals to full-service hotels, campgrounds, hostels, and multi-property portfolios. Used by over 2,000 properties across 45 countries, it serves as the operational hub for everything from pre-arrival to post-departure. The platform is organized into three core departments. The Front Desk module handles central reservations, availability calendars, check-ins/check-outs, point-of-sale purchases, group management, and gift certificates. The Back Office covers rate management, yield/closeout overrides, market and source codes, housekeeping scheduling, guest ledger, and audit trails. The integrated Accounting System ties financial data together for streamlined reporting. WebRezPro also includes a commission-free direct booking engine with upsell capabilities, guest self check-in, housekeeping and maintenance tracking, and a robust reporting suite. Its open integration ecosystem connects with hundreds of OTAs, channel managers, payment processors, and third-party tools. The system is fully mobile-friendly, enabling staff to manage operations from any device. With dedicated customer support and a reputation for strong value, WebRezPro is ideal for independent lodging operators and small hotel groups seeking enterprise-level PMS functionality without enterprise-level complexity.
Key Features
- Commission-Free Booking Engine: Capture direct bookings through a built-in, branded booking engine with upsell capabilities — no OTA commissions required.
- Unified Front Desk & Back Office: Manage reservations, check-ins/check-outs, housekeeping, group bookings, and POS from a single cloud dashboard accessible on any device.
- Integrated Accounting System: Full accounting functionality is built in, covering guest ledger, charges, payments, and financial reporting without third-party add-ons.
- Guest Self Check-In: Enable contactless, self-service check-in for guests to reduce front desk workload and improve the arrival experience.
- Extensive Integration Ecosystem: Connects with hundreds of OTAs, channel managers, payment processors, and hospitality tools to create a fully integrated property tech stack.
Use Cases
- A boutique hotel uses WebRezPro to manage front desk operations, automate housekeeping schedules, and drive commission-free direct bookings through the integrated booking engine.
- A campground and RV park operator leverages WebRezPro to handle seasonal rate management, availability calendars, and group reservations across multiple site types.
- A bed & breakfast owner uses guest self check-in and automated email templates to deliver a modern, contactless arrival experience without additional staff.
- A vacation rental management company uses WebRezPro's multi-property dashboard and OTA integrations to centralize reservations across dozens of listings.
- A hostel chain uses the POS module, group management tools, and accounting system to streamline daily operations and gain financial visibility across locations.
Pros
- Trusted Globally at Scale: Over 2,000 properties in 45 countries rely on WebRezPro daily, reflecting strong reliability and broad hospitality use-case coverage.
- All-in-One Operations Hub: Front desk, back office, accounting, housekeeping, and booking engine are all included, reducing the need for multiple disconnected tools.
- No Coding Required: Fully cloud-based with a no-code interface, making it accessible for small independent operators without IT resources.
- Award-Winning Support: Recognized for best PMS features, value, and customer support — a key differentiator for operators who need reliable assistance.
Cons
- Pricing Not Publicly Listed: Pricing is not transparently displayed on the website; prospects must request a demo to get a quote, which adds friction for quick evaluation.
- Geared Toward Lodging Only: WebRezPro is purpose-built for overnight lodging businesses, making it less suitable for event venues, restaurants, or non-lodging hospitality use cases.
- Learning Curve for New Users: The breadth of features across front desk, back office, and accounting can require onboarding time for staff unfamiliar with PMS platforms.
Frequently Asked Questions
What types of properties can use WebRezPro?
WebRezPro supports a wide range of accommodation types including hotels, motels, inns, bed & breakfasts, vacation rentals, hostels, campgrounds, RV parks, marinas, medical centers, and multi-property portfolios.
Is WebRezPro cloud-based?
Yes, WebRezPro is a fully cloud-based PMS. It can be accessed from any device with a browser, including mobile devices, with no local software installation required.
Does WebRezPro charge a commission on direct bookings?
No. WebRezPro's built-in booking engine is commission-free, allowing properties to capture more revenue from direct bookings without paying a percentage to the software.
Is WebRezPro PCI compliant?
Yes, WebRezPro is PCI-compliant, meaning it meets the security standards required for handling guest payment card data safely.
How many properties use WebRezPro?
More than 2,000 accommodation providers in 45 countries use WebRezPro. A live client map is available on their website showing where these properties are located.
