About
Ava is an accessibility-first captioning and transcription platform built to empower Deaf and hard-of-hearing people with seamless communication access in any environment. Using a hybrid approach of advanced AI and professional human Scribes, Ava delivers live captions in 20+ languages with up to 99% accuracy, meeting ADA compliance standards for organizations. The platform covers a wide range of scenarios: remote video calls, in-person meetings, healthcare visits, lectures, retail interactions, religious services, and live events. Ava Connect integrates directly into any video conferencing tool, preserving the full Ava experience without switching apps. The SpeakerID feature color-codes who is speaking in real time, while Ava Voice enables hard-of-hearing users to be heard through text-to-speech. Conversation transcripts are automatically stored, and an AI-generated summary can be created with a single click. Ava Scribe offers a professional-grade, ADA-compliant captioning service combining AI speed with human oversight — comparable to CART services but at a lower cost. A dedicated ASL Interpretation service provides instant Sign Language access as well. Ava is available on Windows, Mac, iOS, and Android, and serves over 150,000 individuals and leading organizations across education, healthcare, corporate environments, and more. Whether you're an individual seeking daily accessibility or an enterprise needing compliant solutions, Ava provides a scalable, inclusive communication tool.
Key Features
- AI Live Captions in 20+ Languages: Real-time voice-to-text captions powered by AI, supporting over 20 languages for global accessibility.
- Ava Scribe – 99% Accurate Professional Captions: Combines AI speed with human Scribe oversight to deliver ADA-compliant, near-perfect captions at a fraction of traditional CART service costs.
- SpeakerID: Color-coded speaker identification that shows who is saying what in real time, making group conversations easier to follow.
- Ava Connect – Video Conference Integration: One-click integration with any video conferencing platform (Zoom, Google Meet, etc.) to bring live captions into remote calls without switching apps.
- Auto Transcripts & AI Summaries: Automatically stores conversation transcripts and generates concise AI-powered summaries so users can focus on the conversation, not note-taking.
Use Cases
- A Deaf employee uses Ava Connect to follow along in real time during Zoom team meetings with color-coded speaker identification.
- A university enables Ava Scribe for ADA-compliant live captioning during lectures and online learning sessions for hard-of-hearing students.
- A hospital deploys Ava to provide accessible communication between deaf patients and healthcare professionals during in-person and telehealth appointments.
- A retail business uses Ava to ensure inclusive customer service interactions for Deaf shoppers.
- An individual with hearing loss uses Ava's free mobile app to caption everyday conversations, doctor visits, and social events.
Pros
- Accessibility-First Design: Purpose-built for Deaf and hard-of-hearing users, covering both online and in-person scenarios with a single unified platform.
- ADA Compliance Support: Ava Scribe meets ADA standards, making it a reliable choice for organizations in education, healthcare, and enterprise settings.
- Multi-Platform Availability: Available on Windows, Mac, iOS, and Android, ensuring accessibility across virtually any device or environment.
- Hybrid AI + Human Accuracy: Blending AI automation with professional Scribes delivers up to 99% accuracy, surpassing pure AI-only captioning solutions.
Cons
- Professional Services Are Paid: High-accuracy Scribe captions and ASL Interpretation services require a paid plan, which may be cost-prohibitive for individual users.
- AI Captions Can Struggle with Accents: Like most speech recognition tools, AI captions may have reduced accuracy with heavy accents or noisy environments without Scribe support.
- Limited Offline Functionality: Most features require an internet connection, limiting usability in low-connectivity settings.
Frequently Asked Questions
Is Ava free to use?
Ava offers a free tier with AI-powered live captions. Paid plans unlock professional Scribe captions, ASL interpretation, transcripts, and advanced organizational features.
Which video conferencing platforms does Ava support?
Ava Connect integrates with any video conferencing platform, including Zoom and Google Meet, via a one-click setup.
What is Ava Scribe?
Ava Scribe is a professional captioning service that pairs AI with human Scribes to deliver ADA-compliant captions at up to 99% accuracy — a cost-effective alternative to traditional CART services.
Can Ava be used for in-person conversations, not just video calls?
Yes. Ava works for in-person meetings, lectures, healthcare appointments, and any face-to-face conversation using its mobile app and microphone integration.
Does Ava support multiple languages?
Yes. Ava's AI live captions support over 20 languages, and the Translate feature helps overcome language barriers in multilingual environments.
