About
Riff (formerly Databutton) is a production-grade enterprise AI agent platform designed to put AI to work across core business operations. Rather than requiring specialized ML teams, Riff enables a company's top domain experts to build, own, and evolve AI agents that automate the complex, high-value work that actually drives business outcomes — from order reconciliation and exception handling to procurement flows and financial dispute resolution. The platform generates full-stack agents in standard Python and FastAPI, supports model swapping, exposes tools via MCP, and deploys audit-ready code that IT can trust from day one. IT teams maintain full governance through approval workflows, access logs, and lifecycle management, while the platform is built to meet SOC 2, ISO 27001, and GDPR requirements. Riff's structured delivery model means customers go from kickoff to first agent live in as few as 11 days, with 25+ agents in production at scale. Key automation use cases include order hold triage and release routing, delivery and invoicing exception handling, dispute and deduction case management, and broader ERP workflow automation. Pricing includes a free Starter tier for building initial apps, and an Enterprise tier with custom integrations, dedicated customer success, and enterprise SLAs. Riff is ideal for mid-market and enterprise companies in manufacturing, distribution, and services sectors looking to operationalize AI across finance, operations, and supply chain functions.
Key Features
- ERP-Connected AI Agents: Agents that read from and write back to real ERP systems, closing the loop on orders, billing, procurement, and collections without manual intervention.
- IT Governance & Compliance: Built-in approval workflows, access logs, and lifecycle management ensure IT maintains full control. Platform meets SOC 2, ISO 27001, and GDPR standards.
- Full-Stack Code Generation: Describe a workflow and Riff generates production-ready Python and FastAPI code — including agent logic, tools, and APIs — that IT trusts and can audit.
- Domain Expert Empowerment: Riff transforms your company's top subject-matter experts into AI-native architects who can build and evolve agents without needing a dedicated ML engineering team.
- Structured Fast-to-Production Delivery: A guided delivery model takes customers from kickoff to first live agent in as few as 11 days, with ongoing ROI measurement and roadmap planning.
Use Cases
- Automating order hold triage and release routing, reducing manual handling and accelerating cash flow in order-to-cash cycles.
- Resolving delivery and invoicing exceptions before they escalate into disputes, with agents writing resolutions back to the ERP automatically.
- Centralizing dispute and deduction case management by collecting evidence, assigning ownership, and tracking resolution status.
- Streamlining procurement and supplier interactions by automating routine communications, exception escalations, and purchase order workflows.
- Empowering finance operations teams to automate reconciliation tasks, exception handling, and reporting without relying on IT or engineering resources.
Pros
- Rapid Time-to-Value: Customers go live with working agents in weeks rather than months, with Riff supporting the initial builds before handing ownership to internal teams.
- Enterprise-Grade Security Built In: IT governance, audit logs, access control, and compliance with SOC 2 / ISO 27001 / GDPR are built into the platform from day one — not bolted on later.
- No Deep ML Expertise Required: Business and domain experts can build and own agents, reducing dependency on scarce AI engineering talent while keeping domain knowledge central.
- Free Starter Tier Available: Teams can begin building and testing their first AI app at no cost, lowering the barrier to exploring the platform before committing to enterprise scale.
Cons
- Enterprise Pricing Is Opaque: The full enterprise tier requires a custom sales conversation for pricing, making it harder for teams to self-serve budget estimates upfront.
- Narrowly Focused on B2B Operations: Riff is purpose-built for enterprise ERP, finance, and supply chain workflows — making it less suitable for general-purpose AI app development or consumer use cases.
- Requires Organizational Alignment: The platform's model relies on business, IT, and domain expert collaboration, which may slow adoption in organizations without cross-functional buy-in.
Frequently Asked Questions
What kinds of workflows can Riff automate?
Riff is designed for high-value operational workflows such as order-to-cash (order holds, invoicing exceptions, dispute management), procurement and supplier interactions, and finance operations like reconciliation and collections.
Does Riff integrate with our existing ERP system?
Yes. Riff agents are engineered to read from and write back to real ERP systems. The Enterprise tier includes custom integrations tailored to your tech stack.
How long does it take to get the first agent into production?
Riff's delivery model is structured so that customers typically have their first agent live within 11 days of kickoff, with 25+ agents in production achievable over subsequent weeks.
Is Riff secure and compliant for enterprise use?
Yes. The platform features continuous monitoring, exportable audit logs, approval workflows, and lifecycle management. It is built to meet SOC 2, ISO 27001, and GDPR standards.
What is included in the free Starter plan?
The Starter plan includes 10 free credits, basic data integrations, app templates, one included app, basic training, and AI support — enough to build and test your first AI-powered workflow.
