About
Elyos AI is a specialized AI agent platform designed exclusively for trades and field service businesses such as HVAC, plumbing, electrical, fire safety, and property services companies. Unlike generic AI tools, every agent is trained on the nuances of field operations and customer expectations in the trades sector. The platform offers six core agents: an Out-of-Hours AI Agent that handles emergency and after-hours calls so businesses never miss a lead; a Daytime Customer Service Rep that delivers zero-wait-time support autonomously; an AI Sales Executive that books leads, chases quotes, and drives revenue growth; an Appointment Confirmation Agent that sends reminders to reduce costly no-access rates; a Scheduling AI Assistant that intelligently books jobs at the right time and place; and a Field Engineer Assistant that removes end-of-day paperwork for engineers. Elyos AI integrates directly with existing job booking platforms, making deployment seamless. The platform also includes AI-powered customer insights to help operators understand satisfaction trends and service quality. Businesses using Elyos AI report a reduction in their cost base of over 30%, with the ability to scale quickly when new contracts are won without a proportional increase in office staff. It is trusted by growing trades businesses across the UK and is positioned as an essential growth tool for operators looking to compete in a market where speed and availability increasingly determine who wins the job.
Key Features
- Out-of-Hours AI Agent: Handles inbound calls around the clock so trades businesses never miss an emergency or after-hours lead.
- AI Sales Executive: Proactively chases quotes, books leads, and follows up with prospects to convert more enquiries into paying jobs.
- Appointment Confirmation & Reminder Agent: Sends automated daily reminders to customers to reduce no-access rates and wasted engineer visits.
- Intelligent Scheduling Assistant: Automatically books and optimises jobs by time and location, including planned preventative maintenance (PPM).
- Field Engineer AI Assistant: Eliminates end-of-day paperwork for field engineers by capturing job data and notes through conversational AI.
Use Cases
- Answering emergency and out-of-hours inbound calls automatically so no lead or urgent job is ever missed.
- Following up on open quotes and converting enquiries into booked jobs without manual sales effort.
- Sending automated appointment reminders to customers the day before a scheduled visit to cut costly no-access rates.
- Intelligently scheduling and optimising engineer routes and PPM bookings to maximise field productivity.
- Capturing field engineer job notes and data at end-of-day through conversational AI, eliminating manual paperwork.
Pros
- Built for Trades — Not Generic: Every agent is trained on trades and field service workflows, delivering relevant responses and actions without customisation overhead.
- Proven Business Impact: Customers report >96% satisfaction, >80% lead-to-job conversion, and a >30% reduction in admin cost base.
- Scales With Your Business: AI agents provide immediate capacity when new contracts are won, removing the bottleneck of hiring and onboarding office staff.
- Seamless Platform Integration: Integrates directly with existing job booking platforms so there is no disruption to current workflows.
Cons
- Narrow Industry Focus: Elyos AI is purpose-built for trades and field services only, making it unsuitable for businesses outside this sector.
- Demo-Gated Pricing: Pricing is not publicly listed; prospective customers must book a demo, which adds friction for those wanting quick cost comparisons.
- Limited Self-Service Setup: As a managed, integrated solution the onboarding likely requires involvement from the Elyos team rather than instant self-service activation.
Frequently Asked Questions
What types of businesses is Elyos AI designed for?
Elyos AI is built specifically for trades and field service companies, including HVAC, plumbing, electrical, fire & security, and property services businesses of all sizes.
Which AI agents does Elyos AI offer?
Elyos AI offers six agents: an Out-of-Hours AI Agent, a Daytime Customer Service Rep, an AI Sales Executive, an Appointment Confirmation Agent, a Scheduling AI Assistant, and a Field Engineer Assistant.
Does Elyos AI integrate with my existing job booking software?
Yes. Elyos AI is designed to integrate fully with your existing job booking platform, so your team does not need to change their core workflows.
What kind of results can I expect?
Customers report over 96% customer satisfaction after AI agent calls, more than 80% of leads converting to booked jobs, and a reduction of over 30% in admin cost base.
How do I get started with Elyos AI?
You can get started by booking a demo through the Elyos AI website. The team will guide you through setup and integration with your existing systems.
