About
Magic Plus CRM was developed by a team with over 18 years of software design experience and 16+ years as travel professionals specializing in Orlando destination travel. Recognizing a gap in the CRM market for agencies focused on Disney and Orlando-area resorts, they built a tool tailored precisely to those agencies' workflows. The platform provides customizable client profiles that store contact information, family members, loyalty numbers, favorite destinations, celebration dates, dining reservations, and travel history. Agents can access client social media pages (Facebook, Twitter, LinkedIn, Pinterest) directly from each profile to foster more personalized client relationships. Sales tracking tools allow agencies to monitor bookings, revenue, commissions, and performance metrics per agent or per time period. Agents can run reports, generate commission statements, and print payment summaries with ease. Personalization features let users set reminders, notes, and tasks visible on a start page and delivered via daily email. Marketing capabilities include email blasts to segmented or full client lists, and built-in meeting/chat features allow agency owners to communicate with their agent teams directly in the platform. Magic Plus CRM is entirely web-based—no software installation required—and works across all browsers and devices with internet connectivity. A 60-day free trial is available, after which agencies can opt into a paid subscription. Destination-specific templates beyond Orlando can be requested and built on demand.
Key Features
- Specialized Client Profiles: Each client gets a dedicated profile with contact details, family info, loyalty numbers, favorite destinations, celebration dates, dining reservations, and full travel history.
- Sales & Commission Tracking: Monitor bookings, revenue, and commissions broken down by agent or agency, with reporting tools, commission statements, and client payment summaries.
- Social Media Integration: Access clients' Facebook, Twitter, LinkedIn, and Pinterest pages directly from their profiles to maintain a personal, relationship-driven communication style.
- Email Marketing: Send targeted or broadcast email campaigns to specific client segments or your entire client list directly from the platform.
- Destination-Specific Templates: Pre-built templates for Orlando and Disney destinations, plus customizable templates for worldwide destinations available on request.
Use Cases
- A Disney-specialized travel agency tracking client profiles, family preferences, and past Disney resort bookings to personalize future trip recommendations.
- A travel agent monitoring monthly booking revenue and agent commissions across a team, generating automated commission statements.
- An agency owner sending targeted email campaigns to clients who have previously booked Orlando vacations to promote new theme park deals.
- A travel professional setting reminders for client anniversary trips, celebration dates, and important follow-up tasks visible on a daily dashboard.
- A travel agency team holding internal meetings and coordinating agent updates through the platform's built-in chat and meeting features.
Pros
- Built for a Niche Market: Designed specifically for Orlando and Disney-specializing travel agencies, offering templates and workflows that generic CRMs don't provide.
- All-in-One Platform: Combines client management, sales tracking, marketing, and team communication so agencies don't need multiple disconnected tools.
- 60-Day Free Trial: Agencies can test the full platform for two months at no cost before committing to a paid plan.
Cons
- Narrow Target Audience: Primarily built for travel agencies focused on Orlando/Disney destinations, limiting its appeal to general travel agencies or other industries.
- Some Features Still in Development: Key features like email marketing blasts and in-app agent meetings are listed as 'coming soon,' meaning the platform isn't fully complete.
Frequently Asked Questions
Who is Magic Plus CRM designed for?
Magic Plus CRM is designed for travel agencies and independent travel agents who specialize in Orlando-based theme parks, Disney destinations, and resorts, though it can be used to track sales for any worldwide destination.
Is there a free trial available?
Yes, Magic Plus CRM offers a 60-day free trial. At the end of the trial period, you can choose to continue with a paid subscription.
Does it require any software installation?
No. Magic Plus CRM is entirely web-based and works with all browsers and platforms. You only need a device with internet or Wi-Fi connectivity.
Can I track destinations other than Orlando or Disney?
Yes. While it has specialized templates for Orlando destinations, Magic Plus CRM supports sales tracking and marketing for any worldwide destination. You can also request custom destination-specific templates.
How does Magic Plus CRM handle data privacy?
Magic Plus CRM states that it will never sell or share any data you provide or manually input into the platform. Your client data remains private and secure.
