About
Robofy is an AI-powered agent platform built specifically for multi-location service businesses. It deploys three core agents — The Booking Agent, The Support Agent, and The Lead Agent — each designed to automate a critical part of the customer journey without human intervention. The Booking Agent handles reservations end-to-end, checking availability and confirming appointments for restaurants, dental clinics, hotels, and more. The Support Agent is trained on your own website content, PDFs, and documents to answer customer questions instantly, and escalates to your team when needed. The Lead Agent captures visitor intent, qualifies prospects, and routes them directly to a CRM or Google Sheet, so your sales team only engages with high-value conversations. All agents operate across both your website and WhatsApp, ensuring continuity as customers move between channels. Robofy is an Official Meta Tech Partner for WhatsApp Business API, enabling verified, automated messaging at scale. Setup requires no coding — businesses can create and embed a custom AI agent in minutes, trained on their own content. The platform is ideal for restaurant chains, hotel groups, salon franchises, wellness centers, and healthcare clinic networks that need consistent, round-the-clock customer engagement across every branch. With multi-language support and integrations for WordPress and WooCommerce, Robofy is a complete customer automation solution for growing service brands.
Key Features
- The Booking Agent: Handles reservations end-to-end — checks availability, confirms bookings, and manages appointments 24/7 across website and WhatsApp without any back-and-forth.
- The Support Agent: Trained on your website content, PDFs, and documents to instantly resolve customer queries. Escalates seamlessly to your human team when needed.
- The Lead Agent: Captures visitor intent, qualifies leads automatically, and routes them to your CRM or Google Sheet so your sales team only receives high-quality prospects.
- Omnichannel Deployment: Agents work simultaneously on your website chat and WhatsApp (via Official Meta Business API), maintaining conversation context across channels.
- Multi-Location Management: Supports service brands with multiple branches, ensuring consistent customer experiences and routing across all locations from a single platform.
Use Cases
- A restaurant chain deploys the Booking Agent to let customers self-book tables 24/7 on WhatsApp and the website, eliminating phone reservation backlogs.
- A multi-location dental clinic uses the Support Agent to instantly answer patient questions about services, timings, and insurance without staff involvement.
- A hotel group activates the Lead Agent to capture inquiries from website visitors, qualify them by stay dates and group size, and route high-intent leads directly to the sales team.
- A salon franchise trains Robofy on its service menu and FAQs so every branch delivers consistent, instant responses to customer queries around the clock.
- A wellness spa chain uses Robofy across website and WhatsApp to handle appointment scheduling, reducing no-shows with automated confirmations and capturing leads from new visitors.
Pros
- 24/7 Autonomous Operation: All three agents run continuously without human oversight, ensuring no inquiry, booking, or lead is missed regardless of business hours.
- Purpose-Built for Service Brands: Designed specifically for restaurants, hotels, salons, spas, and clinics — with workflows that match real operational needs like reservations and appointment scheduling.
- No-Code Setup: Businesses can create, train, and embed a custom AI agent in minutes without any technical expertise, using their existing website content.
- Official WhatsApp Business API Partner: Verified Meta Tech Partner status enables reliable, compliant, high-volume WhatsApp automation for customer communication.
Cons
- Industry-Specific Focus: Robofy is optimized for service-based multi-location businesses; companies in other sectors may find the feature set less tailored to their needs.
- Voice Agent Not Yet Available: The Voice (Smart Phone) Agent is listed as 'Coming Soon,' limiting automated phone support for businesses that rely heavily on voice interactions.
- Platform Dependency: Deep integration with WhatsApp and website chat means businesses primarily relying on other channels (email, SMS, social DMs) may have limited coverage.
Frequently Asked Questions
What types of businesses is Robofy best suited for?
Robofy is purpose-built for multi-location service brands including restaurant chains, hotels, salons, spas, and healthcare clinics that need to automate customer support, bookings, and lead capture across all their branches.
Does Robofy require coding to set up?
No. Robofy is a no-code platform. You can create a custom AI agent, train it on your website content or documents, and embed it on your site in minutes without any technical knowledge.
Which channels does Robofy support?
Robofy agents operate on your website (as an embedded chat widget) and WhatsApp via the official Meta Business API. A Voice (phone) agent is also coming soon.
How does the Booking Agent handle reservations?
The Booking Agent checks real-time availability, manages the full reservation flow, and confirms bookings end-to-end on both your website and WhatsApp — without requiring manual input from your team.
Can Robofy integrate with my existing CRM?
Yes. The Lead Agent can automatically route qualified leads to your CRM or a Google Sheet, ensuring your sales team receives structured, actionable prospect data without manual data entry.
