About
Bookitlive is a comprehensive online booking software solution built for service-based businesses ranging from solo practitioners to large enterprises. It covers appointments, group classes, courses, events, and activity bookings all within a single platform. Businesses can accept bookings and payments 24/7, eliminating double bookings and reducing costly no-shows through automated reminders and follow-up messages. The platform offers a wide array of features including booking buttons and widgets that can be embedded on any website, customizable notification templates, online forms and waivers, voucher and coupon codes, prepaid packages, gift vouchers, and membership management. A built-in mini website and mobile-responsive design ensure clients can book from any device. Bookitlive serves a diverse range of industries including health and wellbeing (dentists, chiropractors, day spas), fitness and lifestyle (hair salons, personal trainers), education and training (driving lessons, first aid courses, golf clinics), activities and tours (trampoline centres, go-karting), maintenance and repairs, and professional services. An online booking API is also available for custom integrations. The real-time dashboard keeps businesses organized by instantly updating availability and payment details after every booking. With flexible marketing tools, scheduling downtime management, and priority support options, Bookitlive is a hands-off solution that helps businesses grow while saving time on admin tasks.
Key Features
- Automated Reminders & Follow-Ups: Automatically sends appointment reminders and follow-up messages to clients, significantly reducing no-shows and cancellations.
- Online Payments: Clients can pay at the time of booking online, with all payment details updated in real-time on the business dashboard.
- Class, Course & Event Bookings: Supports individual and group bookings for classes, multi-session courses, and events with flexible pricing for adults, children, and groups.
- Vouchers, Coupons & Prepaid Packages: Built-in marketing tools including gift vouchers, coupon codes, memberships, and prepaid packages to help grow revenue.
- Online Booking API & Embeddable Widgets: Booking buttons and widgets can be embedded on any website, and an API is available for custom integrations with existing systems.
Use Cases
- A hair salon allows clients to book appointments and pay a deposit online 24/7, reducing phone call volume and no-shows.
- A fitness instructor schedules weekly classes and courses, managing group bookings and payments in one dashboard.
- A first aid training provider handles course registrations with online forms, waivers, and automated confirmation emails.
- An indoor trampoline centre manages session-based activity bookings with different pricing for adults and children.
- A driving school uses Bookitlive to schedule lessons, send reminders, and sell prepaid lesson packages via voucher codes.
Pros
- Covers Diverse Industries: Serves a broad range of service businesses — from health and fitness to education, trades, and activities — with tailored scheduling workflows.
- All-in-One Platform: Combines bookings, payments, reminders, scheduling, forms, and marketing tools in a single dashboard, reducing the need for multiple tools.
- 24/7 Self-Service Booking: Clients can book and pay at any time without requiring staff intervention, freeing up business owners to focus on delivery.
Cons
- Setup Fee for Assisted Onboarding: Businesses needing hands-on setup assistance must pay a one-time setup fee, which may add to initial costs.
- Limited AI or Automation Features: Bookitlive is primarily a scheduling and booking tool and lacks advanced AI-driven features like predictive analytics or intelligent scheduling optimization.
Frequently Asked Questions
What types of businesses can use Bookitlive?
Bookitlive is designed for a wide range of service businesses including health and wellbeing (doctors, dentists, chiropractors), fitness and lifestyle (personal trainers, hair salons), education and training (driving schools, first aid courses), activities and tours (trampoline centres, go-karting), professional services, and maintenance and repairs.
Can clients book and pay online without contacting the business?
Yes. Bookitlive enables 24/7 self-service booking and payment online. Clients can see real-time availability, book a slot, and pay — all without needing to call or email the business.
Does Bookitlive support group bookings and classes?
Yes. Bookitlive supports both individual and group bookings, as well as scheduling for classes, courses, and workshops with multiple participants and different pricing points.
How does Bookitlive help reduce no-shows?
The platform automatically sends appointment reminders and follow-up messages to clients via customizable notification templates, helping to reduce costly no-shows and last-minute cancellations.
Can I integrate Bookitlive with my existing website?
Yes. Bookitlive provides embeddable booking buttons and widgets that can be added to any website, as well as an online booking API for more custom integrations.
