About
Goldie is a comprehensive business management solution trusted by over 150,000 beauty and pet care professionals worldwide. Built specifically for service-based small businesses—including pet groomers, hair salons, barbershops, nail salons, and wellness providers—Goldie streamlines every aspect of running a client-facing operation. At its core, Goldie offers intuitive appointment scheduling with color-coded calendars, a customizable online booking website that lets clients book 24/7, and automated text reminders and confirmations to drastically reduce no-shows. Businesses can require booking deposits and set custom cancellation policies to protect their time and revenue. Payment processing is built in, supporting in-person card readers, contactless payments, booking deposits, and Buy Now, Pay Later options. The platform also includes team management tools for coordinating staff schedules, tracking performance, and setting permissions, making it suitable for solo operators and growing salons alike. On the marketing side, Goldie features an AI Marketer to send personalized promotions, an AI Receptionist to handle client communication, and a loyalty program to retain regulars. Client management tools let groomers track contact details, appointment history, notes, and even individual photo galleries to recreate favorite styles. Goldie is available as a web app and mobile app (iOS and Android), making it accessible from anywhere.
Key Features
- Appointment Scheduling & Online Booking: Manage your calendar from anywhere with color-coded services and let clients book appointments 24/7 through a personalized booking website.
- Automated Reminders & No-Show Protection: Automatically send text reminders and confirmations, collect booking deposits, and enforce custom cancellation policies to protect your time and income.
- Integrated Payments & Card Reader: Accept in-person and contactless payments, deposits, and Buy Now, Pay Later — with no hidden fees or contracts.
- Client & Team Management: Track client contact info, appointment history, notes, and photo galleries. Coordinate staff schedules, monitor performance, and set access permissions.
- AI Marketing & Reception Tools: Use the built-in AI Marketer to send personalized promotions and the AI Receptionist to handle client communication automatically.
Use Cases
- A solo pet groomer uses Goldie to manage bookings, send automated reminders, and collect deposits to eliminate no-shows.
- A hair salon owner sets up an online booking page so clients can self-schedule 24/7 without needing to call the front desk.
- A multi-stylist barbershop uses Goldie's team management tools to coordinate staff schedules and track individual performance.
- A nail salon leverages the AI Marketer to send personalized promotions and re-engage lapsed clients automatically.
- A mobile pet groomer accepts contactless payments and tracks client coat-style photo galleries to deliver consistent results at every appointment.
Pros
- All-in-One Platform: Combines scheduling, payments, client management, marketing, and team tools in a single app, eliminating the need for multiple subscriptions.
- Trusted by 150,000+ Professionals: Highly rated on Capterra, Google Play, and the App Store, demonstrating a proven track record with real service business owners.
- Built-in AI Features: AI Marketer, AI Receptionist, and AI Assistant add intelligent automation for outreach and client communication without extra tools.
Cons
- Niche Focus: Primarily built for beauty and pet care service businesses — less suitable for other industries or complex enterprise workflows.
- Hardware Dependency for Full Payments: Getting the most out of in-person payment features requires purchasing a Goldie card reader, adding an upfront cost.
Frequently Asked Questions
Who is Goldie designed for?
Goldie is built for service-based small business owners, including pet groomers, hair salons, nail salons, barbershops, massage therapists, personal trainers, and more.
Can clients book appointments online without calling?
Yes. Goldie provides each business with a customizable booking website where clients can view services and schedule appointments 24/7 based on real-time availability.
How does Goldie help prevent no-shows?
Goldie automatically sends text reminders and confirmations to clients. Businesses can also require deposits at booking and set cancellation policies to ensure they get paid regardless.
Does Goldie support multiple staff members?
Yes. Goldie includes team management features that let you manage staff schedules, track performance, and set individual permissions for each team member.
Is Goldie available on mobile?
Yes. Goldie is available as a web app and on both iOS (App Store) and Android (Google Play), so you can manage your business from anywhere.
