About
Setmore is a comprehensive scheduling and business management platform designed specifically for pet service providers. Its customizable online Booking Page allows pet owners to self-schedule appointments 24/7 without any back-and-forth phone calls. Clients can book multiple services in a single session — such as baths, blow-outs, and nail trims — and businesses can set up group sessions for dog walks or pet socialization events. Automated email and text notifications keep pet owners informed and dramatically reduce no-shows, while buffer time settings give groomers a window to prepare between appointments. Staff scheduling tools allow owners to define working hours, breaks, and time-off so that clients always see accurate availability. Custom terms and conditions can be presented to clients at booking, and intake questions help staff collect important notes like pet allergies or breed-specific needs in advance. Setmore integrates with Stripe and Square for seamless online payment collection at the time of booking. Free iOS and Android apps keep team members connected whether they're making home visits or out on dog walks. Recurring appointment booking makes it easy to lock in monthly grooming or weekly walk clients in advance. The platform offers a generous free tier for up to 4 users and a Pro plan with unlimited users for growing teams. Setmore also integrates with Facebook, Zoom, Google Calendar, WordPress, and more, making it a flexible hub for pet service operations of any size.
Key Features
- 24/7 Online Booking Page: A customizable booking page lets pet owners self-schedule appointments at any time without calling, supporting single or multiple services per session.
- Automated Email & SMS Reminders: Automatic notifications are sent to clients before their appointments, reducing no-shows and eliminating manual follow-ups for staff.
- Online Payments via Stripe & Square: Secure payment collection is built directly into the booking flow, allowing businesses to accept payment at the time of scheduling.
- Staff Scheduling & Calendar Sync: Set team members' working hours, breaks, and time-off to ensure clients only see real availability, with sync to Google Calendar and mobile apps.
- Mobile Apps for iOS & Android: Free mobile apps let groomers and dog walkers view and manage their schedule from anywhere, with client location details included in booking alerts.
Use Cases
- A pet grooming salon enabling clients to self-book baths, haircuts, and nail trims online 24/7, reducing phone call volume and administrative overhead.
- A dog walker managing recurring weekly appointment schedules for multiple clients, with automated reminders and mobile access to daily routes.
- A pet daycare offering group socialization sessions that clients can book and pay for in advance through a branded online booking page.
- A mobile pet groomer using the iOS or Android app to manage their on-the-go schedule and receive client location details directly in booking alerts.
- A small pet service shop collecting intake information (such as breed, allergies, or special instructions) at booking time to deliver a personalized five-star experience.
Pros
- Generous Free Plan: The free tier supports up to 4 users at no cost, making it ideal for independent groomers and small pet service shops just getting started.
- Seamless Client Self-Booking: Clients can book, reschedule, and pay online without contacting staff, freeing up significant administrative time for service providers.
- Broad Integration Ecosystem: Connects with Stripe, Square, Google Calendar, Facebook, Zoom, and WordPress, fitting easily into existing business workflows.
- Built-in Recurring Appointments: Recurring booking support makes it effortless to lock in repeat clients for weekly walks or monthly grooming sessions.
Cons
- Niche Scheduling Focus: Setmore is purpose-built for appointment-based businesses, so it lacks the broader project management or CRM depth that some growing businesses may need.
- Advanced Features Require Paid Plan: Unlimited users, advanced reminders, and certain integrations are gated behind the Pro subscription, which may be a limitation for larger teams on the free tier.
- Limited AI or Automation Intelligence: Unlike some newer scheduling tools, Setmore does not offer AI-driven scheduling suggestions or intelligent demand forecasting.
Frequently Asked Questions
Is Setmore free to use?
Yes. Setmore offers a free plan that supports up to 4 users with no monthly cost. A Pro plan is available for $5 per user per month (billed annually) and unlocks unlimited users and additional features.
What payment processors does Setmore support?
Setmore integrates with Stripe and Square, allowing businesses to collect secure online payments directly at the time of booking.
Can clients book multiple pet services in one appointment?
Yes. Setmore's multi-service booking allows clients to combine services like baths, blow-outs, and nail trims into a single booking session for added convenience.
Does Setmore have a mobile app?
Yes. Free Setmore apps are available for both iOS and Android, allowing staff to view and manage their schedules from anywhere — including during home visits or dog walks.
How does Setmore help reduce no-shows?
Setmore sends automated email and SMS reminders to clients before their appointments. If a client cancels, the open slot becomes immediately available for other pet owners to book.
