About
Time To Pet is a purpose-built software solution for pet care businesses of all sizes — from solo pet sitters to multi-staff dog walking companies and pet boarding facilities. The platform provides everything needed to run and scale a professional pet care operation without juggling spreadsheets or manual processes. Core capabilities include client and pet profile management, flexible scheduling with recurring service templates, automated invoicing, and integrated payment processing. Staff management tools allow business owners to assign jobs, track employees in the field via GPS, and share pet care notes across the team. Clients enjoy a polished mobile app experience where they can request services, receive real-time visit updates, view GPS-tracked visit maps, and get photo-rich visit report cards. The platform supports multiple service verticals including in-home pet sitting, dog walking, cat sitting, pooper scooper services, pet boarding, dog daycare, and mobile grooming. A configuration system allows businesses to tailor the software to their exact workflows, pricing structures, and branding. Additional features include a built-in payroll module (Time To Pet Capital), an academy with business growth courses, and dedicated customer support. The 14-day free trial requires no credit card and there are no long-term contracts, making it accessible for new and growing businesses alike.
Key Features
- Smart Scheduling & Service Requests: Clients can request services from any device. Businesses can approve requests instantly or create recurring service templates for regular clients, eliminating manual back-and-forth.
- Automated Invoicing & Payments: Generate and send invoices automatically, then process payments instantly within the platform. Reduces missed invoices and payment delays significantly.
- GPS Tracking & Visit Report Cards: Track staff locations in real time during visits. Send clients photo-rich report cards after each visit so pet parents stay informed and engaged.
- Client & Staff Management: Maintain detailed profiles for every client and their pets. Assign jobs to staff, manage permissions, and share pet care notes across the entire team effortlessly.
- Dedicated Mobile Apps: Both staff and clients get mobile app access — staff for managing their schedules and logging visits, clients for requesting services, messaging, and viewing updates in real time.
Use Cases
- A dog walking business owner uses Time To Pet to let clients self-schedule walks, automatically generate invoices after each visit, and track walker GPS routes in real time.
- A pet boarding facility manages check-ins, staff assignments, and client communications all from one dashboard, reducing administrative overhead during peak holiday seasons.
- A solo pet sitter scales their business by automating recurring invoice creation and payment collection, freeing time previously spent on manual billing to focus on acquiring new clients.
- A grooming company with multiple mobile groomers uses the platform to coordinate scheduling, track staff locations, and send clients appointment reminders and visit summaries.
- A growing pet sitting company uses Time To Pet's staff management and payroll tools to onboard new sitters, assign jobs, and run payroll without switching between multiple tools.
Pros
- Industry-Specific Design: Built exclusively for pet care businesses, meaning every feature — from visit report cards to GPS tracking — is tailored to real-world pet care workflows, not generic business needs.
- Saves Hours of Admin Time: Automated invoicing, payment processing, and scheduling significantly reduce the time owners spend on administrative tasks, freeing them to focus on growth and service quality.
- Strong Customer Trust & Track Record: Trusted by over 4,000 businesses and consistently used by award-winning pet care companies, providing confidence that the platform is reliable and proven at scale.
- No Long-Term Contracts: Month-to-month billing with a prorated refund policy and no credit card required for the free trial makes it low-risk to start and easy to cancel if needed.
Cons
- Niche Use Case: Designed exclusively for pet care businesses, so it offers no value for companies outside this specific industry.
- Paid After Trial: While a 14-day free trial is available, ongoing access requires a paid subscription, which may be a barrier for very small or part-time pet sitters with tight budgets.
- Separate Plans for Facility vs. In-Home: In-home and facility-based businesses are on different product tiers, which could complicate things for hybrid businesses offering both types of services.
Frequently Asked Questions
How much does Time To Pet cost?
Time To Pet offers two product lines: one for in-home pet care businesses (with multiple plan tiers) and one for facility-based pet care businesses (single plan). Full pricing details are available on their pricing page. A 14-day free trial is available with no credit card required.
Is there a contract or long-term commitment?
No. Time To Pet operates on a month-to-month basis. You can cancel at any time with no fees, and they even offer a prorated refund if you cancel mid-billing period.
What types of pet care businesses can use Time To Pet?
Time To Pet supports pet sitting, dog walking, cat sitting, pooper scooper, pet boarding, dog daycare, and mobile grooming businesses — both solo operators and multi-staff companies.
Does Time To Pet have a mobile app?
Yes. Time To Pet provides mobile apps for both staff and clients, enabling on-the-go scheduling, GPS visit tracking, real-time messaging, and visit report card delivery.
What kind of customer support does Time To Pet provide?
Time To Pet has a strong commitment to customer support and offers a help center, an academy with training courses, and direct support request submissions to assist businesses at every stage.
